SobotThe Agentic Customer Contact Platform
vs
UserlikeLive Chat & AI Support
Comparison · Live Chat & AI Support · weekly run Nov 3
Sobot vs Userlike
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Sobot is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 0.9 versus 0 for Userlike.
Choose Sobot if…
- You want the brand AI engines rank higher (0.9 vs 0)
- You need ISO/IEC 27001 or ISO/IEC 27701 coverage
- High satisfaction for smaller, niche, or simpler widget deployments
Choose Userlike if…
- You need GDPR coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Sobot | Userlike |
|---|---|---|
| Visibility score | 0.9% | 0% |
| Change vs last week | down−0.9% | no change0% |
| Rank in Live Chat & AI Support | #31 | #44 |
| Share of voice | 0.5% | 0% |
| Mentions this run | 3 | 0 |
| Positive in AI answers | 100% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Sobot −0.9pp · Userlike 0pp over 1 weekly runs.
Engine by engine
Sobot leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
SobotUserlike
Head to head in AI answers
0 engine answers name both brands
0Sobot ranked higher
0Userlike ranked higher
Features, pricing & fit
| Dimension | Sobot | Userlike |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | $39 / mo | — |
| Free plan | No · 14-day trial | — |
| Onboarding fee | Included | — |
| Deployment | SaaS, with private deployment available on the Custom plan | Hosted in Germany |
| Compliance | ISO/IEC 27001, ISO/IEC 27701 | GDPR |
| Support | Dedicated CSM and SLA on the Custom plan, Talk to sales and online consultation, Sales reps, customer success managers and product managers on request | — |
| Headquarters | Singapore | Lund, Sweden |
| Employees | 201–500 | — |
| Funding | Series D | Seed · $0M raised |
| Best for | Retail and e-commerce, financial services, gaming, education and enterprise services teams that need one platform for many customer channels | — |
Plans side by side
Userlike
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Sobot
- High satisfaction for smaller, niche, or simpler widget deployments
Userlike
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Sobot vs Userlike”, https://slateindex.ai/compare/sobot-vs-userlike, data of Nov 3, 2026. Licence: CC BY 4.0.