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Agile CRM Pricing & Plans

#13 in CRM

by Agilecrm · agilecrm.com ↗

All-in-one CRM for contact management, deal tracking, and sales automation.

#13CRMSmall business
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Pricing at a glance

◇ Pricing model

Freemium per-user CRM with tiered paid plans and usage-based add-ons/overages.

↻ Billing notes

Agile CRM publicly offers monthly-equivalent paid pricing, yearly discounts, and a 2-year discounted term on its official pricing page. The page says the product is free for 10 users and requires no credit card for the free plan. It also says customers can upgrade, downgrade, or cancel anytime, and paid plans include a 99.5% uptime guarantee. Non-profit discounts are not offered according to the FAQ. Some add-ons, such as email packages, are mentioned but not publicly priced in the supplied text.

Plans and pricing

4 tiers

Free

Free tier; no credit card required
$0
  • For 10 users
  • Sales basics
  • Marketing basics
  • Service basics
  • 1 plugin
  • Email support

Free plan includes 1,000 contacts & companies and 500 API calls per day. The official pricing page says it is for 10 users.

Starter

Yearly billing shown as the lowest public rate; the official page also shows a higher monthly-equivalent rate of $9.99
$8.99 per user per month
  • Contacts & companies
  • Custom data fields
  • Lead scoring
  • Unlimited deals, tasks & documents
  • Appointment scheduling
  • Custom deal milestones

10,000 contacts & companies, 5 campaign workflows, 10 nodes per campaign, 5 automation rules (triggers), and 5,000 API calls per day.

Regular

Yearly billing shown as the lowest public rate; the official page also shows a higher monthly-equivalent rate of $39.99
$29.99 per user per month
  • Contacts & companies
  • Custom data fields
  • Lead scoring
  • Unlimited deals, tasks & documents
  • Appointment scheduling
  • Custom deal milestones

50,000 contacts & companies, 10 campaign workflows, 25 nodes per campaign, 10 automation rules (triggers), and 10,000 API calls per day.

Enterprise

Yearly billing shown as the lowest public rate; the official page also shows a higher monthly-equivalent rate of $64.99
$47.99 per user per month
  • Contacts & companies
  • Custom data fields
  • Lead scoring
  • Unlimited deals, tasks & documents
  • Appointment scheduling
  • Custom deal milestones

Unlimited contacts & companies, unlimited campaign workflows, 50 nodes per campaign, unlimited automation rules (triggers), and 25,000 API calls per day.

Add-ons and extras

Additional email packages

Not publicly disclosed

The official FAQ says customers can add more emails to their account by buying an email add-on package. The page does not publicly disclose the package price in the supplied text, but it does say the add-on emails last for one month from the time of purchase.

Contact level analytics overages

Up to 10k: FREE; Next 50k: $50; Next 500k: $150; Next 1m: $249

The pricing grid shows separate usage bands for Contact Level Analytics. These appear to be usage-based charges or included thresholds tied to volume, with the listed amounts applying as usage increases.

Branded email overages

Up to 100k: $0.004/email; Next 1m: $0.003/email; BYOC: $0.002/email

The official pricing page lists volume-based pricing for 5,000 branded emails and names Mandrill, SES, and SendGrid for BYOC integration. This appears to be an overage or usage-based email cost rather than a fixed subscription add-on.

Mobile marketing overages

BYOC: $2 per thousand

The official pricing page lists mobile marketing pricing as bring-your-own-carrier through Twilio or Plivo. The supplied text does not provide a separate packaged rate beyond the BYOC figure.

Hidden and indirect costs

Worth budgeting for
⚠  Agile CRM’s public pricing page shows several usage-based costs that can increase total spend beyond the headline subscription price. These include contact-level analytics, branded email volume, and mobile marketing BYOC pricing. Buyers should also account for the possibility of needing extra email add-on packages, since the company confirms those are sold separately but does not publish their price in the supplied text.
⚠  The page also implies that the displayed per-user prices depend on billing cadence and term length. The official pricing copy shows yearly and 2-year discounts, while the grid labels the paid tiers as lower monthly-equivalent prices than the standard rate. Because the supplier does not fully disclose all month-to-month and add-on pricing mechanics in the supplied text, a final quote may be higher than the displayed headline rates.

What buyers actually pay

A very small team wants a CRM for free while testing the platform.

Expected cost$0
Up to 10 usersFree plan limitsNo credit card required

A growing sales team wants paid CRM features with a low entry price and yearly billing.

Expected costStarting at $8.99 per user per month
Yearly billingUser countNeed for more contacts, workflows, or API calls

A larger team needs advanced automation, telephony, and account management support.

Expected costStarting at $47.99 per user per month
Enterprise tierDedicated account repOnboarding coachHigher usage caps and automation limits

Pricing FAQ

Yes. The official pricing page lists a Free plan at $0 and says it is for 10 users. It also says no credit card is required. That makes it suitable for very small teams or for trying the product before upgrading.

Yes. The official FAQ says you can upgrade, downgrade, or cancel your plan at any time from the online dashboard. This is useful if you want to start small and move up as your contact count or automation needs grow. The same page also says switch between plans at any time.

Yes. The official pricing page shows yearly discounts and a 2-year option with lower per-user rates than the standard price shown on the page. The grid explicitly labels the paid tiers as the lowest public rates, while the detailed text shows the standard, yearly, and 2-year pricing. Buyers who can commit longer can lower the per-user cost.

No. The official FAQ says Agile CRM currently does not offer special discounts for Non-Profit Organisations. If nonprofit pricing matters to your purchase, you should not expect a published concession from the supplier based on the supplied text.

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