Solo
Monthly or annual billing available$9/user per month
- Full CRM
- calling
- SMS
Entry-level plan for solo operators or very small teams; priced per user.
Close CRM Pricing, Plans, and Availability
#14 in CRMby Close · close.com ↗
Best for multichannel sales outreach in B2B
Pricing at a glance
◇ Pricing model
Seat-based subscription pricing with monthly and annual billing, plus usage-based charges for calling, SMS, AI credits, and some add-ons.
↻ Billing notes
Close offers both monthly and annual plans. Monthly subscriptions can be upgraded, downgraded, or canceled anytime, while annual plans come with discounted pricing and downgrades or cancellations take effect at the end of the billing term. A free trial is available with no credit card required, and Close also says there is a 30-day money-back guarantee after purchase. Qualified discounts are available for teams with 10+ seats that commit to 12+ months, and upgrades take place immediately with pro-rated charges.
Evidenceclose.com ↗help.close.com ↗
Plans and pricing
4 tiersEssentials
Monthly or annual billing available$35/user per month
- pipelines
- team-level visibility
Designed for teams that need more structure and visibility as they scale; priced per user.
Growth
Monthly or annual billing available$99/user per month
- more powerful Chloe features
- workflows
Built for scaling teams that want automation and AI in their sales process; priced per user.
Scale
Monthly or annual billing available$139/user per month
- predictive dialing
- lead visibility
- advanced controls
Designed for higher-volume outbound teams that need more operational control; priced per user.
Evidenceclose.com ↗
Add-ons and extras
Chloe AI usage
Included access on all Close plans; additional work uses AI creditsChloe access is free on all Close plans, but you only pay for the work Chloe does through AI credits in Close, plus Telephony. Each plan includes a base of credits monthly automatically, and additional usage can be added as needed.
Calling and SMS usage
Usage-based; passed through at costCalling and SMS are charged separately from the base plan. Close says most outbound calls cost around $0.02/minute, and phone numbers start at about $1/month.
Additional organizations
$50 per organization, per monthAll plans can create more organizations tied to the primary organization at a monthly per-organization charge.
Evidenceclose.com ↗help.close.com ↗
What buyers actually pay
A solo rep or founder needs a simple, all-in-one CRM for outbound selling.
Expected costAt least $9 per user per month before usage charges.Solo plan seat feecalling/SMS usage if activity is highAI credits if Chloe is used heavily
A growing team wants pipelines and shared visibility without moving to a more advanced outbound motion.
Expected costAt least $35 per user per month before usage charges.Essentials seat feecalling/SMS usageadditional organization fees if multi-org is needed
A high-volume outbound team needs automation, predictive dialing, and tighter controls.
Expected costAt least $139 per user per month, plus usage-based calling, SMS, and AI costs.Scale seat feetelephony usageAI creditsextra organizations if used
Evidenceclose.com ↗help.close.com ↗
Pricing FAQ
Yes. Close says there is no credit card required to start a free trial. The trial includes built-in calling, email, SMS, workflows, and Chloe so buyers can test real conversations and automation before purchasing. If you are not ready to upgrade at the end of the trial, the account pauses and data remains available for a limited period before deletion.
Close separates base subscription pricing from usage. Calling and SMS are charged separately and passed through at cost, while Chloe uses AI credits in Close and each plan includes a base of credits monthly automatically. That means total cost depends on how much your team calls, texts, and uses AI features.
Yes. Close says monthly subscriptions can be upgraded, downgraded, or canceled anytime. Annual plans also support upgrades as teams grow, but downgrades and cancellations take effect at the end of the billing term. This gives buyers flexibility if their team size or sales motion changes.
Close’s help documentation says qualified discounts are available for customers with 10+ seats who want to commit to Close for 12+ months. The company asks teams to contact Success to see what discount they qualify for. That means pricing for larger deployments may be negotiated rather than fully public.
Evidenceclose.com ↗help.close.com ↗