Constant Contact says users can create emails with a drag-and-drop editor and browse hundreds of pre-designed templates. The email marketing page also describes ready-to-roll templates for newsletters, promotions, announcements, and events. This makes it easier for teams to produce branded campaigns without starting from scratch.
Constant Contact
#7 in Email MarketingEmail marketing software for newsletters, promotions, list management, and campaign analytics.
Overview
Constant Contact is a digital marketing platform built for small businesses that need to create email campaigns, grow their lists, and manage follow-up across channels from one place. It is positioned for buyers who want an easy-to-use toolset with email, social, automation, SMS, and reporting capabilities, plus options for multi-location teams and industry-specific use cases.
- Designed for small businesses, teams, and organizations that want email marketing with broader digital marketing tools.
- Offers email templates, automation, list-building tools, reporting, social media marketing, and SMS features.
- Plans range from Lite to Premium, with a separate Teams option for multi-location organizations.
- Official site highlights AI assistance, audience growth tools, and marketing support resources.
- G2 lists Constant Contact at 4.2 stars from 9,149 verified reviews.
AI visibility
3/49 eligible runsFeatures
Email creation and campaign sending
Constant Contact centers its product around fast email creation and sending, with templates, drag-and-drop editing, and AI-assisted writing. The product pages emphasize that users can build campaigns quickly, personalize them, and send them without needing a complicated setup. The platform also supports scheduled sends, subject line testing, and inbox-focused reporting for teams that want to improve performance over time.
The product pages describe AI support for campaign creation and writing assistance. Constant Contact says users can type a few keywords and watch messaging content appear, and the pricing page says campaigns can be created faster with AI. That suggests the platform is built to reduce manual drafting work for everyday marketers.
Standard and higher plans include scheduled email sends, subject line comparison testing, and reporting that shows opens, clicks, and engagement. The platform also surfaces drilldown reporting and inbox preview tools on the pricing page. For buyers, that means the product supports both launch and optimization workflows in the same system.
Automation, segmentation, and contact management
Constant Contact positions automation as a core way to save time and make follow-up more timely. The pricing pages show a progression from simple templates in Lite to more advanced automations in Standard and Premium, including custom automations and ecommerce-focused options. Contact management is also part of the core experience, with sign-up forms and segmentation tools designed to help teams target the right audience.
The pricing page shows automation capabilities starting with one template in Lite, three templates in Standard, and unlimited templates plus custom automations in Premium. Constant Contact also calls out automatic resend to non-openers, welcome emails, and ecommerce automation templates. Buyers looking for straightforward lifecycle messaging get a clear upgrade path as their needs grow.
Contact segmentation appears across the plans, including custom segments and engagement segmentation. The Standard plan page says contacts can be sorted based on opens and clicks so teams can send the best offer to their best customers or win back those who need more attention. That makes the platform suitable for simple audience management and more targeted campaigns.
Constant Contact promotes list-building tools and web sign-up forms to help users turn social followers and website visitors into contacts they can email directly. The homepage and pricing page both emphasize growing an email list as a key workflow. This is especially relevant for smaller teams that want a single system for acquisition and nurture.
Multi-channel marketing and team operations
Beyond email, Constant Contact presents itself as a broader digital marketing platform with social media marketing, SMS, advertising, events, and integrations. The product is also packaged for teams and multi-location organizations that need consistency across accounts. For buyers with distributed operations, the platform combines centralized control with enough channel breadth to cover recurring marketing tasks.
Constant Contact includes social media marketing tools that can turn emails into social posts and publish content to platforms like Facebook, Instagram, and LinkedIn. The pricing page also lists social media ads management and related targeting features. This gives small teams a way to extend campaign reach beyond the inbox without moving to another tool.
The pricing page lists SMS marketing for US customers and event tools for hosting events, selling products, and taking payments. That expands the platform beyond newsletters into direct messaging and event promotion. Buyers who run events or want a mix of channel touchpoints can keep more of that work in one environment.
Constant Contact has a Teams offering aimed at organizations with multiple locations or departments. The site says it helps keep teams aligned and on brand, and the pricing page describes it as ideal for teams with multiple locations. This is a useful fit for franchises, education, public sector, and similar distributed organizations.
Who it is for
Company profile
- Small business
Comparison candidates
These candidates come from measured co-mentions or source-backed alternatives. A full comparison is published only after both products have supporting evidence.
Leaderboard
Email MarketingUser sentiment
Constant Contact is presented in the supplied review and marketplace documents as a practical, approachable marketing platform for teams that need email marketing plus adjacent tools without a lot of implementation overhead. The strongest review signal is breadth: the official pricing page bundles email, automation, reporting, contact management, social posting, ads, events, SMS, and integrations, while also highlighting live onboarding and access to marketing experts. That combination points to a product that is especially attractive to smaller organizations, first-time buyers, and teams that want one system to cover several common marketing tasks.
The review ecosystem here is also substantial. G2 shows a 4.2-star rating from 9,149 verified reviews, and TrustRadius shows 885 verified user reviews and ratings in the comparison context supplied. Those counts suggest Constant Contact is a well-traveled option with enough user feedback to support confidence in the category. At the same time, the pricing page makes clear that the product is not simply a flat-rate utility: cost depends on contacts and send volume, and some features are limited to higher tiers or sold as add-ons.
For buyers, that means the fit is strongest when ease of use, support, and a broad feature bundle matter more than having every advanced capability at the lowest possible price. The official page even frames Lite as "Ideal for beginners" and Standard as "Great for most businesses," which aligns with the platform’s positioning in the supplied review sources. Overall, the documents suggest a dependable, service-oriented email marketing product with strong marketplace visibility, particularly well suited to small-business and growth-stage teams.
AI answers
Examples of how assistants answer real buyer questions in this category.
View all Email Marketing prompts →Claude
What integrations does it offer with marketing automation and email tools?I'd be happy to help you understand what integrations are available with marketing automation and email tools, but I need a bit more context. Which specific product or software are you asking about? For example, are you looking at: - A CRM platform (like HubSpot, Salesforce, or Pipedrive) - A customer data platform - An analytics tool - A specific marketing or sales software Once you let me know which product you're interested in, I can provide you with detailed information about its integrations with marketing automation platforms (like Marketo, Pardot, ActiveCampaign) and email tools (like Mailchimp, SendGrid, Constant Contact).
Gemini
What integrations does it offer with marketing automation and email tools?Leading B2B software platforms like Salesforce and HubSpot offer extensive integrations with a wide array of marketing automation and email tools to streamline operations and enhance customer engagement. For Salesforce, a prominent CRM, you can integrate with: * Native Salesforce Solutions: Salesforce Marketing Cloud (an enterprise marketing automation platform with Email Studio and Journey Builder) and Account Engagement (formerly Pardot), which is Salesforce's B2B marketing automation platform for lead scoring, nurturing, and sales alignment. * Third-Party Marketing Automation Tools: HubSpot Marketing Hub, ActiveCampaign, Marketo (Adobe's marketing automation software), Keap (formerly Infusionsoft), GetResponse, SharpSpring (from Constant Contact), Act-On, Maropost, Autopilot, dotdigital, LeadSquared, iContact, and Encharge. * Email Marketing Platforms: Mailchimp, Constant Contact, ActiveCampaign, SendGrid, and Klaviyo. Salesforce also offers integrations with personal email clients like Gmail and Outlook for syncing correspondence. For HubSpot, an all-in-one CRM and marketing platform, key integrations include: * Email Marketing Tools: Mailchimp (for syncing contacts and campaign metrics), ActiveCampaign (for bidirectional contact sync and custom field mapping), Clearout Email Validation, NeverBounce, and ZeroBounce Email Verification. * CRM Integration: HubSpot offers a robust, often bidirectional, integration with Salesforce, allowing for unified customer data and streamlined workflows between the two platforms. These integrations enable businesses to sync contacts, trigger automated campaigns based on CRM activity, track email engagement, and personalize communications, ultimately providing a more holistic view of the customer journey.
Claude
How do the top email platforms compare on templates and ease of use?I'll search for current information on the top email platforms to compare their templates and ease of use.Based on current research, here's how the top email platforms compare on templates and ease of use: ## Best for Ease of Use & Templates MailerLite stands out as the winner for ease of use in 2025 and 2026. It features a drag-and-drop email editor that makes creating professional campaigns simple, with 90+ pre-designed email templates. The platform is consistently praised for its clean interface, polished drag-and-drop builder, and generous free plan. Mailchimp is another excellent choice for beginners. It has the best template library and easiest UX, making it ideal for beginners. Mailchimp offers 350+ templates while HubSpot has just 45, and internal surveys show Mailchimp has the easiest-to-use and best-looking email templates. Constant Contact is also beginner-friendly. It has an excellent interface with fantastic drag and drop elements, and provides fewer templates but focuses on clean, straightforward designs. However, Constant Contact's templates don't offer much flexibility compared to Mailchimp. ## For Advanced Features ActiveCampaign offers an impressive 240+ email templates and drag-and-drop editors that are easy to use with lots of control over designs. It's known for advanced features combined with user-friendly design. AWeber provides an outstanding choice of 600+ email templates with an intuitive and simple drag-and-drop editor. ## My Recommendation For most businesses prioritizing ease of use and templates, MailerLite or Mailchimp are your best bets. MailerLite wins on simplicity and value, while Mailchimp offers the largest template selection. If you need straightforward functionality without complexity, Constant Contact works well. For businesses needing more advanced automation alongside good templates, consider ActiveCampaign.
Gemini
How do the top email platforms compare on templates and ease of use?When comparing top email platforms on templates and ease of use, several stand out for their robust offerings and intuitive interfaces. Most leading platforms now feature drag-and-drop editors and responsive templates, making email creation accessible without coding knowledge. Here's a concise comparison: * Constant Contact offers an extensive library of over 600 templates, coupled with a user-friendly drag-and-drop editor. Its newer "Simple and Designer" templates are noted for their clean design, ease of use, and AI-powered text and content features. Templates are mobile-responsive and dark-mode friendly. * ActiveCampaign provides over 250 professional, customizable, and mobile-friendly templates. Its intuitive drag-and-drop interface is designed for ease of use across all skill levels, and templates are available on all plans. * Mailchimp is widely recognized for its ease of use in template creation, offering a variety of free and premium options with a modular drag-and-drop editor. Its templates are responsive and optimized for various devices. * Klaviyo excels with over 160 templates and an intuitive drag-and-drop editor that requires no coding. It's particularly strong for e-commerce, offering automatically responsive designs, AI-powered content assistance, and features for dynamic content. * HubSpot integrates email marketing with its broader CRM, providing a collection of email templates, including over 60 responsive options. Its drag-and-drop editor allows for easy customization without HTML or CSS. * Brevo (formerly Sendinblue) offers a simple and easy-to-use platform with a drag-and-drop editor and over 40 free, fully responsive email templates. It's a good option for those seeking a generous free plan and straightforward functionality. Recommendation: For a strong balance of extensive template variety and exceptional ease of use, Constant Contact and ActiveCampaign are top choices, both providing hundreds of custom
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