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Home/Helpdesk/Groove

Groove Pricing, Plans, and Availability

#16 in Helpdesk

by Groove · clari.com ↗

Sales engagement platform for sequences, task management, and Salesforce-aligned workflows.

#16HelpdeskMid-market
Updated Jul 15, 2026Visit website ↗
18.6/ 100
AI visibility score

How often Groove appears when AI assistants answer buyer questions.

#16 in Helpdesk
Mention rate23%
Answer coverage9 of 40 runs
Groove18.6
OverviewPricingAlternativesReviewsGroove vs Freshdesk

Pricing at a glance

Groove’s pricing information in the supplied documents is limited, so the safest buyer-facing summary is simple: there is a listed starting price of $50 per month, and third-party product pages also note a free trial and free version. Beyond that, the provided sources do not expose a full tier table, usage caps, seat rules, or contract terms. That means this pricing page should help buyers get oriented, but it should not pretend to know more than the sources actually show. For teams comparing helpdesk options, the main takeaway is that Groove’s public pricing signal is a low entry point rather than a deeply documented package lineup. If your buying motion depends on a precise commercial model, the next step is to confirm the live offer with Groove directly so you can validate whether the starting price still applies, what is included, and whether any current promotion or qualification applies.

◇ Pricing model

Starting price with free version/trial mentioned in third-party listings; no official Groove helpdesk pricing tiers are provided in the supplied documents.

↻ Billing notes

The supplied materials indicate monthly pricing on third-party listings and also mention a free trial and free version. They do not provide annual-contract language, minimums, discounts, or renewal terms for Groove itself. Because the documents are incomplete for billing mechanics, buyers should verify current contract length, invoice timing, and any usage or seat commitments with the vendor before purchase.

Evidencesoftwareadvice.com ↗getapp.com ↗

Plans and pricing

3 tiers

Basic

per month
$50.00 per month

No plan information is available in the supplied documents beyond the starting price. The documents mention a free trial and free version, but do not specify feature limits, seat limits, or usage caps for this tier.

Evidencesoftwareadvice.com ↗getapp.com ↗

Hidden and indirect costs

Worth budgeting for
⚠  The supplied documents do not list extra fees beyond the starting price, but they also do not provide a full commercial schedule for the product. That means buyers should treat implementation, add-on modules, and plan upgrades as unknown until confirmed directly with the vendor. The documents also do not state whether onboarding, support, or integrations carry separate charges.
Evidencesoftwareadvice.com ↗getapp.com ↗

What buyers actually pay

A small team wants to try Groove before committing to a longer-term rollout.

Expected costAt least $50.00 per month if they move onto the listed starting plan; the supplied documents also mention a free trial and free version.
plan selectedwhether the team stays on the free version or moves to the paid starting plan

A buyer needs a budget benchmark for comparing Groove against other helpdesk tools.

Expected costUse $50.00 per month as the only supported price point in the supplied documents.
starting plan pricevendor confirmation of any hidden or volume-based pricing
Evidencesoftwareadvice.com ↗getapp.com ↗

Pricing FAQ

Yes. The supplied third-party pricing pages state that Groove has both a free trial and a free version. The documents do not explain what is included in either option, so buyers should confirm the current scope before relying on it. They also do not say whether the free version is limited by users, features, or usage.

The supplied documents list Groove’s starting price as $50.00 per month. No additional plan names or tier descriptions are provided in the documents, so the full pricing ladder is not available here. For a complete quote, buyers should ask the vendor for current plan details.

No. The supplied sources only support a starting price and the existence of a free trial and free version. They do not disclose seat-based pricing, ticket caps, setup fees, or contract minimums for Groove. Any deeper pricing structure would need vendor confirmation.

Evidencesoftwareadvice.com ↗getapp.com ↗
On this page
01Pricing at a glance02Plans and pricing03Hidden and indirect costs04What buyers actually pay05Pricing FAQ
At a glance
Category rank#16 · Helpdesk
AI visibility18.6 / 100
Mention rate23%
CategoryHelpdesk
BrandGroove
Websiteclari.com ↗
SegmentMid-market

Compiled from public product evidence and live AI answers. Empty or unsupported fields are omitted.

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