verified software reviewers evaluating monday.com products
monday sales CRM Customer Reviews & Evidence
#6 in CRMCRM and sales workflow platform for tracking leads, deals, and customer activities.
#6CRMSmall business
AI consensus
monday sales CRM shows a strong third-party review footprint in the supplied documents, led by a clear G2 signal: 4.7 stars from 18,354 verified reviews. That level of volume matters for buyers because it usually means the product has been used across many teams, giving shoppers a more credible sense of how it performs in real-world CRM workflows. The other marketplace pages from Software Advice and Capterra add useful discovery context by positioning monday CRM as a product buyers can evaluate for pricing, comparisons, and alternatives.
For a buyer reading this reviews page, the takeaway is simple: monday sales CRM appears to be a well-established option with substantial review volume and broad marketplace visibility. The documents support confidence in its market presence, but they do not provide much detailed reviewer commentary, so this page can speak to rating strength and review count more than to specific pros and cons. That means it is especially helpful for early-stage shortlist building, peer comparison, and validating that the product has a meaningful base of verified user feedback.
▲ What reviewers praise
Ratings across platforms
What users praise — and criticize
Strong social proof and review volume
The clearest positive signal is the large and explicit G2 review base, which indicates that many buyers have used the product and left feedback. That kind of review depth typically helps shoppers trust the marketplace signal and compare monday sales CRM against alternatives with more confidence.
CRM-specific positioning
The review and marketplace pages frame monday CRM as a sales-oriented workspace rather than a generic collaboration product. That is a good fit for buyers who want contacts, deals, and account management presented in a flexible workflow environment.
Broad marketplace discoverability
Capterra and Software Advice both surface monday CRM in pricing and alternatives contexts, which makes it easier for buyers to evaluate it alongside other CRM products. This is useful for teams that want a shortlistable option with established third-party presence.
Limited qualitative review detail in the supplied documents
The fetched documents contain very little actual reviewer commentary, so there is not enough text here to extract recurring complaints, implementation issues, or support concerns. As a result, the review page can confirm market presence and rating strength, but not deep sentiment nuance from these sources alone.
Representative quotes
3 sourced quotesrated 4.7 stars by 18354 verified reviews
Pricing Starting at $12.00 per month
learn about monday CRM Software - reviews, pricing plans, popular comparisons to other CRM products
Who it fits
Happiest customers
- Buyers who want a well-known CRM product with a visible third-party review trail.
- Teams that value comparing pricing, alternatives, and market presence across review sites.
- Sales organizations looking for a CRM-style workspace centered on accounts, contacts, and deals.
Look elsewhere if
- Buyers who need detailed review excerpts or nuanced negative feedback from the supplied documents.
- Shoppers looking for an evidence-rich source set beyond platform-level rating and pricing snippets.
Where this analysis comes from
G2
Provides the only explicit quantified review signal in the supplied set: 4.7 stars and 18,354 verified reviews.
Software Advice
Adds pricing context and confirms monday CRM is being reviewed and compared as a CRM product.
Capterra monday.com page
Reinforces marketplace discovery and comparison framing for monday.com as a broader work platform.
Capterra Monday CRM page
Supports CRM-specific positioning and alternative/comparison context for monday CRM.