Odoo CRM Pricing & Plans

#9 in CRM

by Odoo · odoo.com

Open-source CRM for leads, opportunities, pipeline stages, and sales workflows.

#9CRMSmall business
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Pricing at a glance

Odoo CRM sits inside Odoo’s broader business suite, so the public pricing story is less about a standalone CRM license and more about how many apps, users, and hosting options you need. The most accessible entry point is the One App Free plan, which lets a team use one app with unlimited users. From there, Odoo’s public cloud pricing moves to a per-user model: Standard for organizations that want the full app set on Odoo Online, and Custom for teams that need Studio, multi-company support, external API access, or deployment flexibility such as Odoo.sh or on-premise. The result is a pricing page that emphasizes all-in-one value, predictable per-user billing, and a clear path from free CRM usage to a more configurable enterprise setup. Buyers should still account for excluded items like implementation services, custom-code maintenance, in-app credits, and Odoo.sh infrastructure if custom hosting is required.

◇ Pricing model

Per-user subscription with a free one-app option and paid all-app plans; cloud hosting is included on the public standard offering, while custom hosting options can add separate infrastructure charges.

↻ Billing notes

Odoo’s public pricing shows yearly and monthly billing views on the pricing page, with the Standard and Custom prices displayed as per-user monthly amounts and a note that the discount is valid for 12 months for initial users ordered. The company says all plans include unlimited support, hosting, and maintenance, and it also says there are no hidden costs, no limit on features or data, and a single price per user. Free trial access is also advertised, and the pricing page shows FREE TRIAL for paid plans, while the CRM page says Start now - It's free and No credit card required Instant access.

Plans and pricing

3 tiers

One App Free

Free
US$0
  • One app
  • Unlimited users
  • Odoo Online

Free forever for one app. Odoo says if you choose an app that depends on other apps, the required apps are also free, and the plan is limited to a single app choice.

Standard

Monthly
US$31.10 / user / month
  • All apps
  • Odoo Online
  • Unlimited support
  • Hosting
  • Maintenance
  • Incremental daily backups on two continents

Public page says this plan is hosted on Odoo Online and is for databases without custom modules. The pricing page also states unmetered storage up to 100GB for Odoo Online.

Custom

Monthly
US$61.00 / user / month
  • All apps
  • Odoo Online
  • Odoo.sh
  • On-premise
  • Odoo Studio
  • Multi-Company

Best suited for companies that need Studio, custom developments, API access, or multiple companies on one database. Odoo notes Odoo.sh hosting is not included in the plan price.

Add-ons and extras

Odoo.sh hosting for custom developments

Not publicly disclosed

The pricing page says Odoo.sh hosting is not included in the Custom plan price. The pricing configurator shows separate infrastructure charges for Odoo.sh-related items such as workers, storage, staging environments, and dedicated servers.

Worker(s)

US$72.00 / month

A separate Odoo.sh-related infrastructure charge shown in the pricing configurator. The page also says to contact Odoo for more than 8 workers.

Storage (GB)

US$0.25 / month

A separate storage charge shown in the pricing configurator for hosting infrastructure.

Staging env

US$18.00 / month

A separate staging environment charge shown in the pricing configurator.

Dedicated server

US$600.00 / month

A dedicated server is listed in the pricing configurator as an Odoo.sh infrastructure option, with a higher monthly rate shown for the alternate configuration.

Implementation service / Success Packs

Not publicly disclosed

Odoo says implementation service is not included in the plans and points buyers to Success Packs, project estimation, or a local partner. The supplied pricing documents do not publish a standalone implementation price in the text provided.

Hidden and indirect costs

Worth budgeting for
⚠  Odoo says implementation service and access to Odoo expert services are not included in the plans, so buyers may need to budget separately for onboarding, data import, customizations, developments, and training. The pricing page also excludes maintenance of custom code and in-app purchase credits such as SMS, contacts auto-complete, lead generation, and AI document scanning. In addition, Odoo.sh hosting for custom developments is not included in the plan price, and the pricing configurator shows separate infrastructure charges for workers, storage, staging environments, and dedicated servers.

What buyers actually pay

A small team wants to use CRM on its own without paying for the whole suite.

Expected costUS$0
One App FreeUnlimited usersOdoo Online

A business wants the full CRM plus the rest of Odoo on hosted cloud with predictable per-user pricing.

Expected costUS$31.10 per user per month
Number of paid usersMonthly billingAll apps on Odoo Online

A company needs CRM plus custom modules, multi-company support, or API-driven integrations.

Expected costUS$61.00 per user per month, plus any separate Odoo.sh infrastructure charges if used
Number of paid usersStudioMulti-CompanyExternal APIOdoo.sh hosting or infrastructure add-ons

Pricing FAQ

Yes, Odoo’s CRM is available under the One App Free plan, which the site describes as one app with unlimited users and Odoo Online. The CRM page also says it is free forever with unlimited users. If you only need one app, Odoo presents this as a public no-cost entry point.

Odoo says the Standard and Custom plans include all apps for a single fee, along with unlimited support, hosting, and maintenance. The pricing page also says the service includes access to hundreds of apps, incremental daily backups on two continents, email integration, top-notch security, 24/7 monitoring, and a control center. Upgrades are also included at no extra fee.

Yes, some items are explicitly excluded. Odoo says hosting on Odoo.sh for custom developments is not included, implementation services and expert services are excluded, in-app purchase credits are excluded, and maintenance of custom code is excluded. For custom hosting, the pricing configurator also shows separate charges for workers, storage, staging, and dedicated servers.

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