Helpjuice pricing 2026: plans and costs
Quick pricing summary
- Customized Knowledge Base: $249 per month
- Customized AI-Powered AI-Knowledge Base: $449 per month
- Customized AI-Powered & Unlimited Users Unlimited AI-Knowledge Base: $799 per month
Plans
Customized Knowledge Base
$249 per month
- Includes 30 users
- 12GB file storage
- Fully customized knowledge base
- Live collaboration and workflows
- Localization
- AI article translation
- Auto-updating KB Chrome extension
- Step-by-step tutorial builder
Customized AI-Powered AI-Knowledge Base
$449 per month
- Includes 100 users
- 24GB file storage
- SSO
- AI Suite included at no additional cost (AI Writer, AI Search, AI Chatbot)
- Fully customized knowledge base
- Live collaboration and workflows
- Localization
- AI article translation
- Auto-updating KB Chrome extension
- Step-by-step tutorial builder
Customized AI-Powered & Unlimited Users Unlimited AI-Knowledge Base
$799 per month
- Unlimited users
- 38GB file storage
- SSO
- Unlimited customization credits (stated as $1,000,000 worth)
- AI Suite included at no additional cost (AI Writer, AI Search, AI Chatbot)
- Fully customized knowledge base
- Live collaboration and workflows
- Localization
- AI article translation
- Auto-updating KB Chrome extension
- Step-by-step tutorial builder
What you get on each plan
| Feature | Customized Knowledge Base | Customized AI-Powered AI-Knowledge Base | Customized AI-Powered & Unlimited Users Unlimited AI-Knowledge Base |
|---|---|---|---|
| Users included | 30 | 100 | Unlimited |
| File storage | 12GB | 24GB | 38GB |
| SSO | — | ✓ | ✓ |
| AI Suite (AI Writer, AI Search, AI Chatbot) | — | ✓ | ✓ |
| Fully customized knowledge base | ✓ | ✓ | ✓ |
| Live collaboration and workflows | ✓ | ✓ | ✓ |
| AI article translation | ✓ | ✓ | ✓ |
| Auto-updating KB Chrome extension | ✓ | ✓ | ✓ |
Helpjuice pricing vs alternatives
| Brand | Entry price | Free plan | Model | Best for | |
|---|---|---|---|---|---|
| Helpjuice | $249 / mo | No · 14-day trial | Flat tiers | — | |
| Atlassian Confluence | — | — | — | — | Compare → |
| Guru | Contact sales | No | Flat tiers | Organizations in regulated or accuracy-sensitive industries that need governed, verified knowledge for both staff and AI tools. | Compare → |
| Notion | Free; paid from $10 per seat / mo | Yes | Per seat | Individuals, small teams, growing businesses and enterprises that want docs, databases and AI agents in one workspace | Compare → |
| Zendesk | $19 per seat / mo | No | Per seat | Support teams from startups to enterprises that need omnichannel ticketing with AI automation | Compare → |
List prices as published on helpjuice.com/pricing. Totals are worked examples, not quotes.