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SlateIndex

Microsoft Entra External ID

Customer and partner identity management within Microsoft Entra

Identity & Access ManagementRedmond, WA, United States5,000+ employees

Visibility score
4.9%
down−0.6% vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

  • Microsoft Entra External ID ranks #20 of 37 in Identity & Access Management with an AI visibility score of 4.9 (SlateIndex, Nov 3, 2026).
  • Microsoft Entra External ID's visibility fell 0.6 points since the previous weekly run.
  • Microsoft Entra External ID is most visible on ChatGPT (20.4) and least on Google AI Mode (3.5).
  • AI engines name Microsoft Entra External ID in 14 of the 30 Identity & Access Management buyer prompts SlateIndex tracks.
  • microsoft.com is the source AI engines cite most in answers about Microsoft Entra External ID, with 55 citations.

About

Company details for Microsoft Entra External ID

Microsoft Entra External ID is Microsoft's customer identity and access management (CIAM) product, which also covers B2B guest collaboration. It is part of Microsoft Entra. Customer-facing use runs in a separate external tenant, distinct from the workforce directory. It supports OpenID Connect, SAML 2.0, social identity providers and passkeys/FIDO2. It ranks #20 of 37 in Identity & Access Management on SlateIndex and has a visibility score of 4.9 in the latest weekly run.

Its differentiator: its core offering is free for the first 50,000 monthly active users.

Company size
5,000+ employees
Headquarters
Redmond, WA, United States
Company type
Division of Microsoft
Deployment
Cloud (SaaS)

Read from linkedin.com, gartner.com, learn.microsoft.com, learn.cloudpartner.fi, startwithidentity.com, azure.microsoft.com · refreshed Nov 2, 2026.

AI visibility

Latest weekly run · Nov 3 · next run Nov 9

Visibility score
4.9%
across Identity & Access Management answers, weighted by position
ChatGPT20.4%
AI Mode3.5%
Perplexity6.3%
Change
down−0.6%
vs last week’s run
Category rank
#20 of 37
in Identity & Access Management
Mentions
6
in this week’s run
Share of voice
1.9%
of AI mentions in Identity & Access Management

Visibility score trend

Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.

Now4.9%
30-day changedown−6.799999999999999pp
High · low11.7% · 4.9%
Rank#9 → #20
0%25%50%75%100%Nov 2Nov 3Microsoft Entra External ID 5%

Microsoft Entra External ID lost 6.8 points over 1 weekly run in Identity & Access Management. Microsoft Entra ID leads the category at 66%.

Media

Website and product screenshots for Microsoft Entra External ID

All media

AI mentions & citations

Recent answers that name Microsoft Entra External ID

All prompts

Products & features

What Microsoft Entra External ID sells

External ID (customer tenants)

Customer identity and access management in a separate external tenant.

B2B guest collaboration

Gives external partners and guests access to an organization's resources.

Go-Local add-on

Keeps tenant data in a selected geography.

Strengths engines cite

  • Customer and external-user identity integrated with Microsoft's ecosystem

Target market & buyers

Organizations that need customer and partner identity management.

Funding & recent developments

Funding

Latest known roundTotal raised
——

Recent developments

  1. May 2026ProductWorkforce-to-External ID OIDC federation and native-auth social sign-in

    OIDC federation between workforce and External ID tenants became available, and social identity provider sign-in was added for native authentication.

  2. Mar 2026ProductJust-in-time password migration and new sign-in options

    Just-in-time password migration, device authorization grant and username/alias sign-in were listed for External ID.

  3. Feb 2026ProductCustom banned password lists

    Custom banned password lists were added for External ID.

  4. Nov 2025PartnershipSign-up fraud and edge protection partners

    Sign-up fraud protection with Arkose Labs and HUMAN Security, and edge protection with Cloudflare and Akamai WAF, were announced for External ID.

  5. Nov 2025ProductGo-Local add-on in Australia and Japan

    The Go-Local data residency add-on became available in Australia and Japan.

Competitive landscape

How Microsoft Entra External ID compares with its top three alternatives

All alternatives

Microsoft Entra External ID most often appears alongside Microsoft Entra ID, Okta, Ping Identity in AI answers.

BrandVisibilityShare of voicevs last weekStarting price
Microsoft Entra External ID4.9%1.9%down−0.6%Pricing not available
Microsoft Entra ID66%12.9%up+5.2%Pricing not available
Okta56.9%12.2%down−0.9%$6 / seat / mo
Ping Identity22.5%7.5%down−2.2%Pricing not available
CyberArk15.6%6.1%up+2.1%Pricing not available

What AI answers say

Sentiment and themes from the answers that mention this brand

Reviews

Positive 0% · Neutral 50% · Mixed 50% of 2 engine answers that mention Microsoft Entra External ID

Praised for

  • Customer and external-user identity integrated with Microsoft's ecosystem

Criticised for

    Cite as: SlateIndex, “Microsoft Entra External ID AI visibility profile”, https://slateindex.ai/brand/microsoft-entra-external-id, data of Nov 3, 2026. Licence: CC BY 4.0.