Middleware pricing 2026: plans and costs
Quick pricing summary
- Free Forever: $0 month
- Pay As You Go: $0.3 GB of metrics, logs, traces
- Custom: Custom (custom pricing)
- Worth noting: Free trial is 14 days with unlimited data ingestion. Retention is 14 days on the free tier, 30 days on pay-as-you-go, and custom on contracts. OpsAI error detection is free; root cause analysis and automated fixes are charged by token usage.
Plans
Free Forever
$0 month
- Free access to all features with monthly limits
- Up to 100GB data
- Up to 1k RUM sessions
- Up to 20k synthetic checks
- 10 browser test runs
- 2 million OpsAI tokens
- Unlimited users
- Community based support
- 14 day retention
Pay As You Go
$0.3 GB of metrics, logs, traces
- Pay only for what you use
- Error solving with OpsAI
- Ingestion control and data pipeline
- Default 30 day retention
- SSO and security features
- Dedicated Slack/MS Teams channel
Custom
Custom custom pricing
- Volume discounts and premium support
- Dedicated account team
- Multi-year contract discounts
- Custom data retention
- Bring your own cloud (BYOC)
- 24x7 support
- OpsAI root cause analysis
- Automatic issue detection
- Automatic PR generation
Hidden costs & add-ons
| Cost driver | Price | When it applies |
|---|---|---|
| RUM sessions | $1 per 1K RUM sessions | Pay As You Go |
| Synthetic checks | $1 per 5K synthetic checks | Pay As You Go |
| Browser test runs | $10 per 1K browser test runs | Pay As You Go |
Middleware pricing vs alternatives
| Brand | Entry price | Free plan | Model | Best for | |
|---|---|---|---|---|---|
| Middleware | Free; paid from $0.3 / mo | Yes | Usage-based | — | |
| Datadog | $0.05 / mo | No | Usage-based | Engineering teams that maintain, optimize and secure cloud or hybrid environments | Compare → |
| Grafana | Free; paid from $19 / mo | Yes | Usage-based | Teams that want open-standard observability without lock-in, from startups to Fortune 500 enterprises | Compare → |
| New Relic | Free; paid from $10 / mo | Yes | Usage-based | Engineers responsible for application and system uptime and reliability, and teams that want full-stack observability starting from a free tier. | Compare → |
| Dynatrace | $1.4 / mo | No · 15-day trial | Usage-based | Large enterprises running cloud-native, hybrid and AI workloads that want one platform for observability and security | Compare → |
List prices as published on middleware.io/pricing/. Totals are worked examples, not quotes.