SAP Field Service Management
NewNew to the index — the SAP Field Service Management profile is being built from its website.
#20 of 39 in Field Service Management56% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
- SAP Field Service Management ranks #20 of 39 in Field Service Management with an AI visibility score of 4.3 (SlateIndex, Nov 3, 2026).
- SAP Field Service Management is most visible on Perplexity (5.7) and least on Google AI Mode (1.7).
- AI engines name SAP Field Service Management in 6 of the 30 Field Service Management buyer prompts SlateIndex tracks.
- ifs.com is the source AI engines cite most in answers about SAP Field Service Management, with 11 citations.
About
Company details for SAP Field Service Management
SAP Field Service Management is the field service module within SAP's Customer Experience and ERP suite. It covers scheduling, dispatch and real-time technician tracking, and its mobile app supports offline work with data syncing to the ERP once connected. It is aimed at enterprises already running SAP ERP, IS-U or SuccessFactors. In May 2026 it was relaunched as SAP Field Service and Asset Management. It ranks #20 of 39 in Field Service Management on SlateIndex and has a visibility score of 4.3 in the latest weekly run.
Its differentiator: native integration with SAP ERP, S/4HANA and ECC and SAP Service Cloud.
- Website
- sap.com
- Categories
- Field Service Management
- Company size
- 5,000+ employees
- Headquarters
- Walldorf, Germany
- Company type
- Division of SAP SE
- Deployment
- Cloud (SaaS)
Read from gartner.com, fieldservicesoftware.io, help.sap.com, gambit-group.com, evorait.com, news.sap.com · refreshed Nov 3, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Changes appear after the second weekly run in Field Service Management. Salesforce leads the category at 46.2%.
AI mentions & citations
Recent answers that name SAP Field Service Management
Best field service management software for enterprise
For large enterprises managing hundreds or thousands of technicians, contractors, assets, work orders and service locations, my shortlist is Salesforce Field Service, ServiceNow FSM, IFS Cloud, Oracle Field Service and…
Official website of the top field service management software vendors
Which field service management vendors do analysts recommend?
SAP (SAP Field Service Management): A strong recommendation for organizations already anchored in the SAP ERP ecosystem, offering potent optimization, warranty tracking, and seamless field-to-office operations.
Which field service management vendors do analysts recommend?
SAP Field Service Management — a natural fit for companies standardized on SAP and needing integration with ERP and enterprise asset processes.
Official website of the top field service management software vendors
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SAP Field Service Management
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Products & features
What SAP Field Service Management sells
SAP Field Service and Asset Management
Field service and asset maintenance product, relaunched from SAP Field Service Management in 2026, consolidating five planning and execution products.
Strengths engines cite
- Strong fit for organizations already on the SAP ERP ecosystem
- Potent optimization, warranty tracking, and field-to-office operations
- Integration with ERP and enterprise asset processes
Target market & buyers
Enterprises already running SAP systems
Notable customers include IMV Imaging, Medical Supply Company (MSC), Weir Minerals.
Funding & recent developments
Funding
| Latest known round | Total raised |
|---|---|
| — | — |
Recent developments
- Aug 2026Product2608 release adds Service Map and configurable auto-scheduling
The 2608 release added Service Map features and configurable auto-scheduling for customer self-service.
- May 2026ProductRelaunch as SAP Field Service and Asset Management
With the 2605 release, SAP Field Service Management was relaunched as SAP Field Service and Asset Management, with new asset maintenance capabilities.
- Apr 2026ProductAI-assisted scheduling analytics generally available
SAP's Q1 2026 release made AI-assisted scheduling analytics generally available.
Competitive landscape
How SAP Field Service Management compares with its top three alternatives
SAP Field Service Management most often appears alongside Salesforce, Microsoft Dynamics 365 Field Service, IFS in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| SAP Field Service Management | 4.3% | 1.8% | New | Pricing not available |
| Salesforce | 46.2% | 9.6% | New | Pricing not available |
| Microsoft Dynamics 365 Field Service | 30.5% | 7.7% | New | Pricing not available |
| IFS | 18.7% | 4.9% | New | Pricing not available |
| ServiceNow | 15.8% | 3.9% | New | Pricing not available |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 56% · Neutral 33% · Mixed 11% of 9 engine answers that mention SAP Field Service Management
Praised for
- Strong fit for organizations already on the SAP ERP ecosystem
- Potent optimization, warranty tracking, and field-to-office operations
- Integration with ERP and enterprise asset processes
Criticised for
Cite as: SlateIndex, “SAP Field Service Management AI visibility profile”, https://slateindex.ai/brand/sap-field-service-management, data of Nov 3, 2026. Licence: CC BY 4.0.