ServiceNow reviews: what AI answers say
Positive in AI answers
36%
of 121 engine answers that mention ServiceNow
Sentiment of answers
Positive36%
Neutral49%
Mixed15%
What answers praise
- Dominant enterprise leader in IT service management · 5 answers
- Strong workflow automation and low-code app development · 5 answers
- Connects customer service, IT and field operations · 4 answers
- Strong out-of-the-box integrations with major CRMs · 2 answers
- Ranked highly by analysts and G2 · 3 answers
Common criticisms
- Long implementation times · 1 answers
Open sources these answers cite
| Source | Type | Citations |
|---|---|---|
| ifs.com | Web | 16 |
| gartner.com | Analyst | 13 |
| isg-one.com | Web | 12 |
| g2.com | Review site | 10 |
| microsoft.com | Web | 9 |
| oracle.com | Web | 7 |
| techtarget.com | Web | 7 |
| facilio.com | Web | 6 |
| ptc.com | Web | 5 |
| hometownstation.com | Web | 4 |
Classified from 121 engine answers across 17 prompts in the last four weekly runs.SlateIndex does not collect review-site ratings and never shows invented quotes.