Customer Service & Support · Leaderboard
Best Helpdesk software ranked by AI visibility
Data period: to Updated weekly
Helpdesk leaderboard
Ranked by AI visibility score · 2026-07-13 - 2026-07-20
RankProductVisibility scoreMention
#1
Zendesk96.2100.0%#2
Freshworks92.3100.0%#3
Salesforce54.260.0%#4
Zoho44.350.0%#5
HubSpot34.040.0%#6
HappyFox26.530.0%#7
Helpscout26.530.0%#8
Kustomer26.430.0%#9
Kayako26.230.0%#10
Gorgias25.530.0%#11
Atlassian25.430.0%#12
Intercom18.020.0%#13
Deskpro17.420.0%#14
Front17.220.0%#15
ServiceNow8.410.0%Which sources influence AI answers for Helpdesk?
google.com ↗263 citations
zendesk.com ↗31 citations
freshworks.com ↗24 citations
helpdesk.com ↗17 citations
featurebase.app ↗14 citationsWhich buyer questions produced this evidence?
All prompts →Public prompt evidence will appear as soon as verified answer snippets are available.
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Frequently asked questions
How is the Helpdesk leaderboard calculated?
Products are ordered by AI visibility score, which combines mention rate and answer prominence.
Why might a product be missing?
Products must be published, have an approved category edge, and pass public page quality gates before they appear in public leaderboards.
How often does the data refresh?
Production snapshots are intended to refresh weekly after validation.