360LearningAI-driven enterprise LMS with collaborative learning
vs
eGainAI Knowledge Platform for CX and Customer Service Automation
Comparison · Knowledge Management · weekly run Nov 3
360Learning vs eGain
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
eGain is the stronger AI pick in Knowledge Management: it has a visibility score of 2.5 versus 0 for 360Learning.
Choose 360Learning if…
- You need GDPR or ISO 27001 or SOC 2 coverage
- Collaborative, peer-driven learning
- Subject matter experts rapidly build and share courses
- Lets employees contribute to training content
Choose eGain if…
- You want the brand AI engines rank higher (2.5 vs 0)
- You want a free plan to start
- You prefer a larger, established vendor (501–1,000 employees)
- AI-powered knowledge management built for large enterprises
AI visibility side by side
Latest weekly run · Nov 3
| Metric | 360Learning | eGain |
|---|---|---|
| Visibility score | 0% | 2.5% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #49 | #26 |
| Share of voice | 0% | 0.9% |
| Mentions this run | 0 | 5 |
| Positive in AI answers | 33% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
360Learning 0pp · eGain 0pp over 0 weekly runs.
Engine by engine
eGain leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
360LearningeGain
Head to head in AI answers
0 engine answers name both brands
0360Learning ranked higher
0eGain ranked higher
Features, pricing & fit
| Dimension | 360Learning | eGain |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | $8 per seat / mo | Free; paid from $0.5 per seat / mo |
| Free plan | No · 30-day trial | Yes |
| Compliance | GDPR, ISO 27001, SOC 2 | — |
| Support | Dedicated technical support teams, Priority SLA and support, Premium onboarding and dedicated account management, Live customer webinars and knowledge base | — |
| Founded | 2013 | 1997 |
| Headquarters | New York, NY, United States | Sunnyvale, California, United States |
| Employees | 201–500 | 501–1,000 |
| Funding | French government grant (France 2030), amount reported inconsistently · $240M raised | Conventional debt (Oak Hill, sources conflict) |
| Best for | Enterprise organizations that need to scale learning quickly while keeping it relevant and engaging | Large enterprises and government organizations that run customer service and contact centers and need governed knowledge behind their AI. |
Plans side by side
360Learning
Team$8user per month
BusinessCustomcustom contract
EnterpriseCustomcustom contract
eGain
eGain AI Knowledge Hub$25per user per month
eGain AI Agent$0.5per resolution, or $25 per user per month
Smart EvaluatorCustomrequest pricing
eGain Composer$0Free to build and test; production pricing follows products used
eGain Connectors$249per month
Pros and cons
Themes from the AI answers that mention each brand
360Learning
- Collaborative, peer-driven learning
- Subject matter experts rapidly build and share courses
- Lets employees contribute to training content
- AI-powered collaborative learning
- Strong user reviews and recommendations
eGain
- AI-powered knowledge management built for large enterprises
- Best for governed customer service knowledge
- Consistently recommended by analysts for knowledge management in customer-service environments
- Included in vendor shortlists for competitive intelligence databases
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “360Learning vs eGain”, https://slateindex.ai/compare/360learning-vs-egain, data of Nov 3, 2026. Licence: CC BY 4.0.