Bigin by Zoho vs Microsoft Dynamics 365
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Microsoft Dynamics 365 is the stronger AI pick in CRM: it has a visibility score of 30.7 versus 6 for Bigin by Zoho, and ranks ahead in 50% of the answers that name both.
Choose Bigin by Zoho if…
- AI answers describe it more positively (100% vs 29% positive)
- You need GDPR or HIPAA coverage
- Best value for small businesses
- Good balance of affordability and reliability
Choose Microsoft Dynamics 365 if…
- You want the brand AI engines rank higher (30.7 vs 6)
- You need ISO 27017 or ISO 27018 or ISO 27701 or ISO 9001 or SOC 1 or SOC 3 coverage
- Deep integration with the Microsoft ecosystem
- Enterprise-scale CRM and ERP suite
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Bigin by Zoho | Microsoft Dynamics 365 |
|---|---|---|
| Visibility score | 6% | 30.7% |
| Change vs last week | down−2.7% | up+10.7% |
| Rank in CRM | #13 | #5 |
| Share of voice | 1.6% | 7.5% |
| Mentions this run | 8 | 35 |
| Positive in AI answers | 100% | 29% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Bigin by Zoho +1.2999999999999998pp · Microsoft Dynamics 365 +10.7pp over 1 weekly runs.
Engine by engine
Microsoft Dynamics 365 leads on 3 of 3 engines
Head to head in AI answers
2 engine answers name both brands
| Prompt | Engine | Bigin by Zoho | Microsoft Dynamics 365 |
|---|---|---|---|
| What are the best CRM tools in 2026? | Perplexity | #7 | #8 |
| Alternatives to the most popular CRM | Perplexity | #11 | #4 |
Features, pricing & fit
| Dimension | Bigin by Zoho | Microsoft Dynamics 365 |
|---|---|---|
| Deployment | Cloud | — |
| Compliance | ISO 27001, GDPR, SOC 2, HIPAA | ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 9001, SOC 1, SOC 2, SOC 3 |
| Support | — | Technical support, Community, Documentation, Partner network |
| Founded | 2020 | — |
| Headquarters | Chennai, India | Redmond, Washington, USA |
| Employees | 5,000+ | 5,000+ |
| Best for | Small businesses that need a simple, affordable pipeline CRM | Organizations already using Microsoft 365 that want CRM and ERP apps in one suite. |
Pros and cons
Themes from the AI answers that mention each brand
Bigin by Zoho
- Best value for small businesses
- Good balance of affordability and reliability
- High ratings and review volume
- Low cost and customizable workflows
- Affordable, reliable and easy to use
Microsoft Dynamics 365
- Deep integration with the Microsoft ecosystem
- Enterprise-scale CRM and ERP suite
- Copilot AI integration for structured sales workflows
- Strong analytical dimensions functionality in Business Central
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Bigin by Zoho vs Microsoft Dynamics 365”, https://slateindex.ai/compare/bigin-by-zoho-vs-microsoft-dynamics-365, data of Nov 3, 2026. Licence: CC BY 4.0.