Bigin by Zoho
Pipeline-centric CRM for small businesses
#13 of 39 in CRM50,000 customers (per bigin.com)100% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
- Bigin by Zoho ranks #13 of 39 in CRM with an AI visibility score of 6 (SlateIndex, Nov 3, 2026).
- Bigin by Zoho's visibility fell 2.7 points since the previous weekly run.
- Bigin by Zoho is most visible on Perplexity (13.5) and least on Google AI Mode (1.7).
- AI engines name Bigin by Zoho in 6 of the 30 CRM buyer prompts SlateIndex tracks.
- pcmag.com is the source AI engines cite most in answers about Bigin by Zoho, with 7 citations.
About
Company details for Bigin by Zoho
Bigin is a pipeline-centric CRM for small businesses, built by Zoho. It includes built-in email, calls and WhatsApp, and is described as AI-powered. It runs on Zoho's infrastructure and is offered in a free tier plus Express, Premier and Bigin 360 editions. It ranks #13 of 39 in CRM on SlateIndex and has a visibility score of 6 in the latest weekly run.
Founded in 2020 and headquartered in Chennai, India, the company employs 5,000+ people. Its differentiator: pipeline-centric CRM designed for small businesses with built-in email, calls and WhatsApp.
- Website
- bigin.com
- Categories
- CRM
- Company size
- 5,000+ employees
- Headquarters
- Chennai, India
- Founded
- 2020
- Company type
- Division of Zoho Corporation
- Customers
- 50,000 · per bigin.com/en-us
- Deployment
- Cloud
- Compliance
- ISO 27001, GDPR, SOC 2, HIPAA
Read from tracxn.com, eletimes.ai, g2.com, bigin.com, revenuememo.com, spyingbee.com · refreshed Nov 2, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Bigin by Zoho gained 1.3 points over 1 weekly run in CRM. HubSpot leads the category at 67.6%.
AI mentions & citations
Recent answers that name Bigin by Zoho
Most affordable CRM that is still reliable
Bigin by Zoho CRM is likely the best balance of affordability and reliability for a small business.
Which CRM has the best reviews?
For a more validated choice, Bigin by Zoho CRM scores 4.77/5 across 216 reviews and is also PCMag’s best overall small-business CRM.
Most affordable CRM that is still reliable
If you're looking for an affordable CRM that's reliable, easy to use, and won't break the bank, I'd start with Zoho CRM, HubSpot, and Bigin by Zoho.
Best CRM for startups
Choose Bigin or Zoho if keeping costs low and customizing workflows matter most.
What are the best CRM tools in 2026?
Zoho CRM Plus / Bigin — Recognized as the Best Value for Small Businesses .
What are the best CRM tools in 2026?
Products & features
What Bigin by Zoho sells
Bigin Free
Free tier of the Bigin CRM.
Bigin Express
Paid edition of Bigin.
Bigin Premier
Higher paid edition of Bigin.
Bigin 360
Top edition of Bigin.
Strengths engines cite
- Best value for small businesses
- Good balance of affordability and reliability
- High ratings and review volume
- Low cost and customizable workflows
- Affordable, reliable and easy to use
Target market & buyers
Small businesses
Funding & recent developments
Funding
| Latest known round | Total raised |
|---|---|
| — | — |
Recent developments
- Mar 2026ProductAI enhancements and new integrations
Bigin introduced AI-driven enhancements and new integrations in Q1 2026.
Competitive landscape
How Bigin by Zoho compares with its top three alternatives
Bigin by Zoho most often appears alongside HubSpot, Zoho, Pipedrive in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| Bigin by Zoho | 6% | 1.6% | down−2.7% | Pricing not available |
| HubSpot | 73.1% | 13.1% | New | Free plan |
| Zoho | 44.8% | 12.5% | up+5.4% | Pricing not available |
| Pipedrive | 34.2% | 9.4% | up+2.7% | Pricing not available |
| Freshworks | 61.5% | 12.9% | up+1.7% | Pricing not available |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 100% · Neutral 0% · Mixed 0% of 11 engine answers that mention Bigin by Zoho
Praised for
- Best value for small businesses
- Good balance of affordability and reliability
- High ratings and review volume
- Low cost and customizable workflows
- Affordable, reliable and easy to use
Criticised for
Cite as: SlateIndex, “Bigin by Zoho AI visibility profile”, https://slateindex.ai/brand/bigin-by-zoho, data of Nov 3, 2026. Licence: CC BY 4.0.