Bitrix24Free online workspace for your business: CRM, tasks, online meetings, and more.
vs
RingoverAI-Powered Communications to Accelerate Your Growth
Comparison · Contact Center · weekly run Nov 3
Bitrix24 vs Ringover
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Ringover is the stronger AI pick in Contact Center: it has a visibility score of 2.7 versus 0.9 for Bitrix24.
Choose Bitrix24 if…
- You want a free plan to start
- You need more native integrations (850+ vs 100+)
- Flat tiers pricing suits your budget better than per seat
- All-in-one workspace combining CRM and collaboration
Choose Ringover if…
- You want the brand AI engines rank higher (2.7 vs 0.9)
- AI answers describe it more positively (86% vs 25% positive)
- You need PCI-DSS for service providers or HDS (health data hosting) or ISO 9001 or ISO 14001 or ISO 27001:2013 or ISO 50001 coverage
- Per seat pricing suits your budget better than flat tiers
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Bitrix24 | Ringover |
|---|---|---|
| Visibility score | 0.9% | 2.7% |
| Change vs last week | down−1.4% | down−0.7% |
| Rank in Contact Center | #36 | #27 |
| Share of voice | 0.2% | 0.5% |
| Mentions this run | 1 | 3 |
| Positive in AI answers | 25% | 86% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Bitrix24 −1.4pp · Ringover −0.6999999999999997pp over 1 weekly runs.
Engine by engine
Ringover leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
Bitrix24Ringover
Head to head in AI answers
0 engine answers name both brands
0Bitrix24 ranked higher
0Ringover ranked higher
Features, pricing & fit
| Dimension | Bitrix24 | Ringover |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Contact sales | $19 per seat / mo |
| Free plan | Yes | No |
| Deployment | Cloud (AWS, US or EU) and on-premise | Cloud (SaaS) |
| Integrations | 850+ | 100+ |
| Compliance | — | PCI-DSS for service providers, HDS (health data hosting), ISO 9001, ISO 14001, ISO 27001:2013, ISO 50001 |
| Support | Customer support chats and tickets, Certified partner network, Demos and webinars | Dedicated 24/7 support on Enterprise plan, Dedicated Customer Success Manager, Tailored onboarding and training, Priority support on Business AI plan |
| Founded | 2012 | 2005 |
| Headquarters | Alexandria, Virginia, United States | London, Barcelona and Atlanta |
| Employees | 501–1,000 | — |
| Funding | Other Investors (Zendesk Ventures) | Funding round (€20M) · $32M raised |
| Best for | Businesses that want CRM, project management, communication and HR tools in one workspace at a flat price | Sales, recruitment and staffing, and customer support teams that rely on phone calls every day |
Plans side by side
Ringover
Talk$19user/month (12-month commitment, min 3 users); $29 monthly
Business$49user/month (12-month commitment, min 3 users); $69 monthly
Unified$69user/month (12-month commitment, min 3 users); $89 monthly
EnterpriseCustomcustom pricing, minimum 50 users
Pros and cons
Themes from the AI answers that mention each brand
Bitrix24
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
- Feature-heavy CRM with task management
Ringover
- Highest average rating on Capterra, tied at 4.83/5
- Large, well-validated review base (429 reviews)
- Among the strongest contact center platforms by current user reviews
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Bitrix24 vs Ringover”, https://slateindex.ai/compare/bitrix24-vs-ringover, data of Nov 3, 2026. Licence: CC BY 4.0.