Bitrix24 vs HubSpot
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
HubSpot is the stronger AI pick in CRM: it has a visibility score of 67.6 versus 3.3 for Bitrix24, and ranks ahead in 100% of the answers that name both.
Choose Bitrix24 if…
- Flat tiers pricing suits your budget better than per seat
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
Choose HubSpot if…
- You want the brand AI engines rank higher (67.6 vs 3.3)
- You need more native integrations (2000+ vs 850+)
- AI answers describe it more positively (35% vs 25% positive)
- You need SOC 2 Type II or SOC 3 coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Bitrix24 | HubSpot |
|---|---|---|
| Visibility score | 3.3% | 67.6% |
| Change vs last week | down−1.2% | down−1.8% |
| Rank in CRM | #18 | #1 |
| Share of voice | 0.7% | 14.2% |
| Mentions this run | 3 | 65 |
| Positive in AI answers | 25% | 35% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Bitrix24 −1.1000000000000005pp · HubSpot −1.9000000000000057pp over 1 weekly runs.
Engine by engine
HubSpot leads on 3 of 3 engines
Head to head in AI answers
2 engine answers name both brands
| Prompt | Engine | Bitrix24 | HubSpot |
|---|---|---|---|
| Is there a free CRM for small teams? | ChatGPT | #3 | #1 |
| Is there a free CRM for small teams? | AI Mode | #2 | #1 |
Features, pricing & fit
| Dimension | Bitrix24 | HubSpot |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Contact sales | Free; paid from $7 per seat / mo |
| Free plan | Yes | Yes |
| Onboarding fee | — | $3,000 |
| Deployment | Cloud (AWS, US or EU) and on-premise | Cloud |
| Integrations | 850+ | 2000+ |
| Compliance | — | SOC 2 Type II, SOC 3 |
| Support | Customer support chats and tickets, Certified partner network, Demos and webinars | Phone |
| Founded | 2012 | 2006 |
| Headquarters | Alexandria, Virginia, United States | Cambridge, Massachusetts, United States |
| Employees | 501–1,000 | 5,000+ |
| Funding | Other Investors (Zendesk Ventures) | Corporate round |
| Best for | Businesses that want CRM, project management, communication and HR tools in one workspace at a flat price | Startups, small and mid-sized businesses and enterprises wanting marketing, sales and service on one CRM. |
Plans side by side
HubSpot
Pros and cons
Themes from the AI answers that mention each brand
Bitrix24
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
- Feature-heavy CRM with task management
HubSpot
- intuitive, user-friendly interface
- generous free tier
- all-in-one CRM and marketing platform
- tight CRM integration for live chat and service
- good fit for startups and small businesses
- higher-tier costs and onboarding fees
- higher month-to-month pricing than annual plans
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Bitrix24 vs HubSpot”, https://slateindex.ai/compare/bitrix24-vs-hubspot, data of Nov 3, 2026. Licence: CC BY 4.0.