Bitrix24

Free online workspace for your business: CRM, tasks, online meetings, and more.

CRMAlexandria, Virginia, United States501–1,000 employeesFounded 2012

#18 of 39 in CRM15,000,000 customers (per bitrix24.com)25% positive in AI answers

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Visibility score

3.3%

−1.2% vs last week

Weekly run · Nov 3

Data collected Nov 3, 2026·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run Nov 9, 2026

Bitrix24 ranks #18 of 39 in CRM with an AI visibility score of 3.3 (SlateIndex, Nov 3, 2026).
Bitrix24's visibility fell 1.2 points since the previous weekly run.
Bitrix24 is most visible on Perplexity (3.7) and least on ChatGPT (2.9).
AI engines name Bitrix24 in 3 of the 60 CRM buyer prompts SlateIndex tracks.
bitrix24.com is the source AI engines cite most in answers about Bitrix24, with 2 citations.

About

Company details for Bitrix24

Bitrix24 is an online workspace built around a CRM, combined with task and project management, chat and video calls, a website and online store builder, HR tools and workflow automation. It is offered as a cloud service hosted on AWS in the US or EU, and as a self-hosted on-premise edition. A free plan supports unlimited users, and paid plans use a flat fee per organization rather than per-user pricing. It ranks #18 of 39 in CRM on SlateIndex and has a visibility score of 3.3 in the latest weekly run.

Founded in 2012 and headquartered in Alexandria, Virginia, United States, the company employs 501–1,000 people. Its differentiator: flat-fee pricing with no per-user charges and a free plan for unlimited users.

Website: bitrix24.com
Categories: CRM, Contact Center
Company size: 501–1,000 employees
Headquarters: Alexandria, Virginia, United States
Founded: 2012
Company type: Private
Funding: Other Investors (Zendesk Ventures)
Customers: 15,000,000 · per bitrix24.com
Pricing: Contact sales · flat tiers
Free trial: Free plan available
Deployment: Cloud (AWS, US or EU) and on-premise
Platforms: Web, iOS, Android, Mac, Windows
Integrations: 850+ native
Languages: 18 supported
Support: Customer support chats and tickets, Certified partner network, Demos and webinars

Facebook · facebook.com/bitrix24/YouTube · youtube.com/user/Bitrix24 Instagram · instagram.com/bitrix24/LinkedIn · linkedin.com/company/bitrix24/X · x.com/bitrix24

Read from linkedin.com, bitrix24.com, g2.com, facebook.com, cbinsights.com, finance.yahoo.com · refreshed Nov 2, 2026.

AI visibility

Latest weekly run · Nov 3 · next run Nov 9

Visibility score

3.3%

across CRM answers, weighted by position

ChatGPT2.9%

AI Mode3.1%

Perplexity3.7%

Change

−1.2%

vs last week’s run

Category rank

#18 of 39

in CRM

Mentions

in this week’s run

Share of voice

0.7%

of AI mentions in CRM

Visibility score trend

Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.

Now3.3%

30-day changedown−1.1000000000000005pp

High · low4.4% · 3.3%

Rank#16 → #18

Compare in

Bitrix24 lost 1.1 points over 1 weekly run in CRM. HubSpot leads the category at 67.6%.

Media

Website and product screenshots for Bitrix24

All media

Home page

AI mentions & citations

Recent answers that name Bitrix24

All prompts

Is there a free CRM for small teams?

Bitrix24 — Best All-in-One Workspace (CRM + Collaboration)

Google AI Mode · run of Nov 3

Is there a free CRM for small teams?

Team wanting CRM plus project management: Bitrix24.

ChatGPT · run of Nov 3

Products & features

What Bitrix24 sells

CRM

Leads, deals, contacts, estimates, invoices, online payments, sales automation and contact center.

Tasks & Projects

Tasks, projects, Gantt charts, Kanban boards, Scrum and time tracking.

Collaboration

Chats, video calls, online meetings, feed, calendar, online documents, drive and webmail.

Sites & Stores

Website builder, online store, web forms and widgets integrated with the CRM.

HR & Automation

Employee directory, worktime tracking, absence management, workflow automation, approvals and no-code RPA.

Vibecode

AI tool for creating apps, agents and chatbots by describing them in chat.

Bitrix24 Enterprise

Plan for 101 to 10,000 users with up to 100 TB storage.

Bitrix24 Self-hosted

On-premise edition hosted on the customer's own server.

Strengths engines cite

All-in-one workspace combining CRM and collaboration
Generous free plan with unlimited users
Free omnichannel contact center
Feature-heavy CRM with task management

Target market & buyers

Businesses and non-profits of all sizes worldwide

Funding & recent developments

Funding

Round	Year	Amount
Other Investors (Zendesk Ventures)	—	—

Latest known round	Total raised
Other Investors (Zendesk Ventures)	—

Recent developments

Sep 2026ProductAlaio Vibecode and Check-in 2.0
Launch of the Alaio Vibecode platform for building AI solutions, and Check-in 2.0.
Aug 2026ProductCloud storage limits increased
Cloud storage limits were increased on all plans.
May 2026ProductVibe spring release
Spring release with an AI assistant.
Jan 2026ProductBI Builder announced
Bitrix24 announced a BI Builder.
Jan 2026ProductCoPilot AI chat summaries and recurring billing
Bitrix24 announced CoPilot AI chat summaries and recurring billing tools.

Competitive landscape

How Bitrix24 compares with its top three alternatives

All alternatives

Bitrix24 most often appears alongside HubSpot, Zoho, Freshworks in AI answers.

vsBitrix24 vs HubSpot3.3% vs 73.1% visibility · HubSpot leadsFull comparison vsBitrix24 vs Zoho3.3% vs 44.8% visibility · Zoho leadsFull comparison vsBitrix24 vs Freshworks3.3% vs 61.5% visibility · Freshworks leadsFull comparison

Brand	Visibility	Share of voice	vs last week	Starting price
Bitrix24	3.3%	0.7%	down−1.2%	Free plan
HubSpot	73.1%	13.1%	New	Free plan
Zoho	44.8%	12.5%	up+5.4%	Pricing not available
Freshworks	61.5%	12.9%	up+1.7%	Pricing not available
Genesys	52.3%	8.9%	down−2.3%	Pricing not available