Bitrix24Free online workspace for your business: CRM, tasks, online meetings, and more.
vs
SalesforceThe #1 AI CRM
Comparison · CRM · weekly run Nov 3
Bitrix24 vs Salesforce
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Salesforce is the stronger AI pick in CRM: it has a visibility score of 60 versus 3.3 for Bitrix24.
Choose Bitrix24 if…
- AI answers describe it more positively (25% vs 21% positive)
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
Choose Salesforce if…
- You want the brand AI engines rank higher (60 vs 3.3)
- You need ISO 27001:2022 or ISO 27017 or ISO 27018 or SOC 1 or SOC 2 or SOC 3 or HITRUST coverage
- You prefer a larger, established vendor (5,000+ employees)
- Powerful reporting, automation and customisation
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Bitrix24 | Salesforce |
|---|---|---|
| Visibility score | 3.3% | 60% |
| Change vs last week | down−1.2% | down−0.2% |
| Rank in CRM | #18 | #2 |
| Share of voice | 0.7% | 12.6% |
| Mentions this run | 3 | 57 |
| Positive in AI answers | 25% | 21% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Bitrix24 −1.1000000000000005pp · Salesforce −0.29999999999999716pp over 1 weekly runs.
Engine by engine
Salesforce leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
Bitrix24Salesforce
Head to head in AI answers
0 engine answers name both brands
0Bitrix24 ranked higher
0Salesforce ranked higher
Features, pricing & fit
| Dimension | Bitrix24 | Salesforce |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Contact sales | — |
| Free plan | Yes | — |
| Deployment | Cloud (AWS, US or EU) and on-premise | Cloud (SaaS) |
| Integrations | 850+ | — |
| Compliance | — | ISO 27001:2022, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3, HITRUST |
| Support | Customer support chats and tickets, Certified partner network, Demos and webinars | Phone, Trailblazer Community, Success Plans, Trailhead training |
| Founded | 2012 | 1999 |
| Headquarters | Alexandria, Virginia, United States | San Francisco, California |
| Employees | 501–1,000 | 5,000+ |
| Funding | Other Investors (Zendesk Ventures) | — |
| Best for | Businesses that want CRM, project management, communication and HR tools in one workspace at a flat price | Businesses from small companies to large enterprises wanting sales, service, marketing and commerce on one CRM platform |
Plans side by side
Salesforce
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Bitrix24
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
- Feature-heavy CRM with task management
Salesforce
- Powerful reporting, automation and customisation
- Market leader and gold standard CRM
- Deep ecosystem and strong CRM integrations
- Built for large enterprises and scaling
- Free trial to test its features
- Requires a dedicated administrator to manage
- High enterprise pricing
- Heavy, slow implementation that suits large budgets
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Bitrix24 vs Salesforce”, https://slateindex.ai/compare/bitrix24-vs-salesforce, data of Nov 3, 2026. Licence: CC BY 4.0.