Botpress vs HubSpot

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

HubSpot is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 33.1 versus 0.9 for Botpress, and ranks ahead in 50% of the answers that name both.

Choose Botpress if…

AI answers describe it more positively (64% vs 35% positive)
You need SOC 2 or GDPR coverage
Flat tiers pricing suits your budget better than per seat
highly customizable and autonomous AI bots

Choose HubSpot if…

You want the brand AI engines rank higher (33.1 vs 0.9)
You want a lower entry price ($7 vs $150)
You need SOC 2 Type II or SOC 3 coverage
You prefer a larger, established vendor (5,000+ employees)

AI visibility side by side

Latest weekly run · Nov 3

Metric	Botpress	HubSpot
Visibility score	0.9%	33.1%
Change vs last week	New	down−3.8%
Rank in Live Chat & AI Support	#32	#4
Share of voice	0.4%	9.5%
Mentions this run	2	45
Positive in AI answers	64%	35%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Botpress +0.9pp · HubSpot −3.8999999999999986pp over 1 weekly runs.

Engine by engine

HubSpot leads on 3 of 3 engines

ChatGPT

35.6%

AI Mode

1.7%

33.3%

Perplexity

1.1%

30.6%

BotpressHubSpot

Head to head in AI answers

2 engine answers name both brands

1Botpress ranked higher

1HubSpot ranked higher

Prompt	Engine	Botpress	HubSpot
Compare the leading Live Chat & AI Support platforms	Perplexity	#7	#8
Best live chat tool with AI features	AI Mode	#5	#4

Features, pricing & fit

Dimension	Botpress	HubSpot
Pricing model	Flat tiers	Per seat
Entry price	Free; paid from $150 / mo	Free; paid from $7 per seat / mo
Free plan	Yes	Yes
Onboarding fee	—	$3,000
Deployment	Hosted on AWS	Cloud
Integrations	—	2000+
Compliance	SOC 2, GDPR	SOC 2 Type II, SOC 3
Support	Community support via Discord, Technical support via live chat on the Plus plan, Dedicated support on the Enterprise plan	Phone
Founded	2017	2006
Headquarters	Montreal, Quebec, Canada	Cambridge, Massachusetts, United States
Employees	51–200	5,000+
Funding	Series B	Corporate round
Best for	Support teams whose tickets need judgment and actions across several systems, not only scripted answers	Startups, small and mid-sized businesses and enterprises wanting marketing, sales and service on one CRM.