Botpress vs Sobot

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Botpress is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 0.9 versus 0.9 for Sobot, and ranks ahead in 100% of the answers that name both.

Choose Botpress if…

You want a free plan to start
You need SOC 2 or GDPR coverage
highly customizable and autonomous AI bots
robust free tier and open-source foundation

Choose Sobot if…

You want a lower entry price ($39 vs $150)
AI answers describe it more positively (100% vs 64% positive)
You need ISO/IEC 27001 or ISO/IEC 27701 coverage
You prefer a larger, established vendor (201–500 employees)

AI visibility side by side

Latest weekly run · Nov 3

Metric	Botpress	Sobot
Visibility score	0.9%	0.9%
Change vs last week	New	down−0.9%
Rank in Live Chat & AI Support	#32	#31
Share of voice	0.4%	0.5%
Mentions this run	2	3
Positive in AI answers	64%	100%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Botpress +0.9pp · Sobot −0.9pp over 1 weekly runs.

Engine by engine

Botpress leads on 1 of 3 engines

ChatGPT

AI Mode

1.7%

Perplexity

1.1%

2.8%

BotpressSobot

Head to head in AI answers

1 engine answers name both brands

1Botpress ranked higher

0Sobot ranked higher

Prompt	Engine	Botpress	Sobot
Compare the leading Live Chat & AI Support platforms	Perplexity	#7	#16

Features, pricing & fit

Dimension	Botpress	Sobot
Pricing model	Flat tiers	Flat tiers
Entry price	Free; paid from $150 / mo	$39 / mo
Free plan	Yes	No · 14-day trial
Onboarding fee	—	Included
Deployment	Hosted on AWS	SaaS, with private deployment available on the Custom plan
Compliance	SOC 2, GDPR	ISO/IEC 27001, ISO/IEC 27701
Support	Community support via Discord, Technical support via live chat on the Plus plan, Dedicated support on the Enterprise plan	Dedicated CSM and SLA on the Custom plan, Talk to sales and online consultation, Sales reps, customer success managers and product managers on request
Founded	2017	—
Headquarters	Montreal, Quebec, Canada	Singapore
Employees	51–200	201–500
Funding	Series B	Series D
Best for	Support teams whose tickets need judgment and actions across several systems, not only scripted answers	Retail and e-commerce, financial services, gaming, education and enterprise services teams that need one platform for many customer channels