CapacitiesA studio for your mind
vs
Document360AI Knowledge Base Software for Documentation
Comparison · Knowledge Management · weekly run Nov 3
Capacities vs Document360
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Document360 is the stronger AI pick in Knowledge Management: it has a visibility score of 18.6 versus 2.2 for Capacities.
Choose Capacities if…
- Organizes information around real-world objects rather than flat files or folders
- Natural knowledge organization
Choose Document360 if…
- You want the brand AI engines rank higher (18.6 vs 2.2)
- You need SOC 2 Type II or ISO 27001:2022 or GDPR ready coverage
- You prefer a larger, established vendor (201–500 employees)
- AI-powered platform for internal SOPs and help centers
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Capacities | Document360 |
|---|---|---|
| Visibility score | 2.2% | 18.6% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #31 | #5 |
| Share of voice | 0.6% | 5.9% |
| Mentions this run | 3 | 32 |
| Positive in AI answers | — | 45% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Capacities 0pp · Document360 0pp over 0 weekly runs.
Engine by engine
Document360 leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
CapacitiesDocument360
Head to head in AI answers
0 engine answers name both brands
0Capacities ranked higher
0Document360 ranked higher
Features, pricing & fit
| Dimension | Capacities | Document360 |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Free; paid from $9.99 / mo | — |
| Free plan | Yes | — |
| Deployment | Desktop, web and mobile apps | Cloud SaaS on Azure, with private and regional hosting available. |
| Integrations | — | 60+ |
| Compliance | — | SOC 2 Type II, ISO 27001:2022, GDPR ready |
| Support | Active Discord community, Email support, Priority support for Believer subscribers | Dedicated success manager, Onboarding sessions, Best practice training, One-to-one training with knowledge management experts |
| Founded | 2022 | 2017 |
| Headquarters | Freiburg im Breisgau, Germany | Swanley, England |
| Employees | 1–10 | 201–500 |
| Funding | Accelerator-type deal (Media Lab Bayern) | Bootstrapped |
| Best for | Individuals who think for a living, such as writers, researchers, students, developers and founders | Support, technical writing, product management and engineering teams that publish customer-facing or internal documentation. |
Plans side by side
Capacities
Capacities Basic$0free forever
Capacities Pro$9.99month
Capacities Believer$12.49month
Document360
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Capacities
- Organizes information around real-world objects rather than flat files or folders
- Natural knowledge organization
Document360
- AI-powered platform for internal SOPs and help centers
- dedicated knowledge base for help centers and user guides
- strong for software and API documentation
- flexible pricing with startup programs and discounts
- listed among the strongest knowledge management tools
- sales-led, quote-based pricing rather than transparent
- higher cost for published plans
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Capacities vs Document360”, https://slateindex.ai/compare/capacities-vs-document360, data of Nov 3, 2026. Licence: CC BY 4.0.