ChaportA better way to talk to your customers
vs
tawk.toOne free inbox for all your customer channels.
Comparison · Live Chat & AI Support · weekly run Nov 3
Chaport vs tawk.to
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
tawk.to is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 27.6 versus 0 for Chaport.
Choose Chaport if…
- You need more native integrations (4000+ vs 50+)
Choose tawk.to if…
- You want the brand AI engines rank higher (27.6 vs 0)
- AI answers describe it more positively (70% vs 0% positive)
- You need EU-U.S. Data Privacy Framework or UK Extension to the EU-U.S. DPF or Swiss-U.S. Data Privacy Framework or ICO (UK) registration or GDPR compliance coverage
- You prefer a larger, established vendor (201–500 employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chaport | tawk.to |
|---|---|---|
| Visibility score | 0% | 27.6% |
| Change vs last week | down−0.6% | down−4.3% |
| Rank in Live Chat & AI Support | #41 | #6 |
| Share of voice | 0% | 7.1% |
| Mentions this run | 0 | 34 |
| Positive in AI answers | 0% | 70% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chaport −0.6pp · tawk.to −4.299999999999997pp over 1 weekly runs.
Engine by engine
tawk.to leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
Chaporttawk.to
Head to head in AI answers
0 engine answers name both brands
0Chaport ranked higher
0tawk.to ranked higher
Features, pricing & fit
| Dimension | Chaport | tawk.to |
|---|---|---|
| Pricing model | Flat tiers | Flat tiers |
| Entry price | Free; paid from $29 / mo | Contact sales |
| Free plan | Yes | Yes |
| Deployment | SaaS | — |
| Integrations | 4000+ | 50+ |
| Compliance | — | EU-U.S. Data Privacy Framework, UK Extension to the EU-U.S. DPF, Swiss-U.S. Data Privacy Framework, ICO (UK) registration, GDPR compliance |
| Support | — | 24x7-365 live support, Help Center at help.tawk.to, Email support@tawk.to |
| Founded | 2014 | 2012 |
| Headquarters | Alhambra, California, United States | Las Vegas, Nevada, US |
| Employees | 11–50 | 201–500 |
| Funding | Bootstrapped | Series B |
| Best for | Startups and SMBs that want simple live chat with messaging channels in one place | Businesses of any size that want free live chat with unlimited team members and no per-seat fees. |
Plans side by side
Chaport
Free$0month, 2 operators included
Pro$29month billed annually ($39 monthly), 4 operators included
Unlimited$99month billed annually ($129 monthly), unlimited operators
Pros and cons
Themes from the AI answers that mention each brand
Chaport
Profile in progress.
tawk.to
- Completely free core live chat
- Unlimited agents and chats on free tier
- Widely used, high-volume live chat tool
- Good value for budget-conscious small teams
- Highly rated by users on review sites
- Tawk.to branding on widget unless paid
- Limited advanced automation and reporting on free plan
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chaport vs tawk.to”, https://slateindex.ai/compare/chaport-vs-tawk-to, data of Nov 3, 2026. Licence: CC BY 4.0.