tawk.to pricing 2026: plans and costs
Quick pricing summary
- Free: $0 forever
- Worth noting: Core software is free; revenue comes from paid add-ons. Prices taken from the founder's 'Why free' page.
Plans
Free
$0 forever
- Live chat
- Knowledge Base
- Ticketing
- Contacts (CRM)
- Chat Pages
- 24x7 live support
- Includes "Powered by tawk.to" branding
Hidden costs & add-ons
| Cost driver | Price | When it applies |
|---|---|---|
| Remove branding | $29/month | Removes "Powered by tawk.to" branding |
| AI Assist | from $29/month | AI chatbot; forever-free plan for sites with limited chat volume |
| Hire Chat Agents | $1/hour | Trained human agents answer chats 24x7 |
| Virtual Assistants | from $7/hour | Dedicated virtual assistants |
tawk.to pricing vs alternatives
| Brand | Entry price | Free plan | Model | Best for | |
|---|---|---|---|---|---|
| tawk.to | Contact sales | Yes | Flat tiers | — | |
| LiveChat | $19 per seat / mo | No · 14-day trial | Per seat | Small teams earning their first revenue from chat, and scaling teams that want chat to drive sales; larger organizations can use the Enterprise plan. | Compare → |
| Tidio | Free; paid from $24.17 / mo | Yes | Usage-based | Ecommerce stores and small to mid-sized businesses wanting AI-assisted chat support with a free starting plan | Compare → |
| Crisp | Free; paid from $45 / mo | Yes | Flat tiers | Small and medium-sized businesses looking for AI-powered omnichannel customer support software | Compare → |
| HubSpot | Free; paid from $7 per seat / mo | Yes | Per seat | Startups, small and mid-sized businesses and enterprises wanting marketing, sales and service on one CRM. | Compare → |
List prices as published on www.tawk.to/why-free/. Totals are worked examples, not quotes.