Chartbeat vs Heap

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Heap is the stronger AI pick in Web Analytics: it has a visibility score of 3.3 versus 0 for Chartbeat.

You want the brand AI engines rank higher (3.3 vs 0)
You need SOC 2 Type II or GDPR compliant or CCPA compliant or ISO 27001 or ISO 27701 or ISO 27017 or ISO 27018 coverage
Automatic event capture (autocapture)
Retroactive analysis without a predefined tracking plan

Latest weekly run · Nov 2

The stronger value in each row is marked with a ✓.

Weekly runs over the last 60 days

Chartbeat 0pp · Heap 0pp over 0 weekly runs.

Heap leads on 3 of 3 engines

ChatGPT

1.9%

AI Mode

Perplexity

ChartbeatHeap

0 engine answers name both brands

0Chartbeat ranked higher

0Heap ranked higher

Dimension	Chartbeat	Heap
Pricing model	—	Usage-based
Entry price	—	Contact sales
Free plan	—	Yes
Deployment	—	Cloud-based; deployment starts by installing a free tracking snippet on the site
Integrations	—	100+
Compliance	SOC 2	SOC 2 Type II, GDPR compliant, CCPA compliant, ISO 27001, ISO 27701, ISO 27017, ISO 27018
Support	Dedicated Account Manager on Essentials and higher plans	Email support, Standard support, Dedicated customer success manager (Premier), Heap Community
Founded	2009	—
Headquarters	Austin, TX	—
Employees	51–200	—
Funding	Seed (led by Index Ventures) · $38M raised	Series D · $205M raised
Best for	Digital publishers, newsrooms, editorial teams and marketing teams at media brands	Product and growth teams that want complete user behavior data without engineering-led event tagging