ChatraTalk to visitors on your website
vs
Pure ChatThe easiest & fastest way to add live chat to your website.
Comparison · Live Chat & AI Support · weekly run Nov 3
Chatra vs Pure Chat
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Chatra is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 0.9 versus 0.3 for Pure Chat.
Choose Chatra if…
- You want the brand AI engines rank higher (0.9 vs 0.3)
- You want a free plan to start
- Clearly advertised discounts
- Named as a simple alternative
Choose Pure Chat if…
- Streamlined, user-friendly live chat widget
- Free plan with multiple users and unlimited chats
- Mobile apps for answering chats on the go
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chatra | Pure Chat |
|---|---|---|
| Visibility score | 0.9% | 0.3% |
| Change vs last week | New | down−0.4% |
| Rank in Live Chat & AI Support | #33 | #38 |
| Share of voice | 0.4% | 0.2% |
| Mentions this run | 2 | 1 |
| Positive in AI answers | — | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chatra +0.9pp · Pure Chat −0.39999999999999997pp over 1 weekly runs.
Engine by engine
Chatra leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
ChatraPure Chat
Head to head in AI answers
0 engine answers name both brands
0Chatra ranked higher
0Pure Chat ranked higher
Features, pricing & fit
| Dimension | Chatra | Pure Chat |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | Free; paid from $25 per seat / mo | $39 per seat / mo |
| Free plan | Yes | No · 30-day trial |
| Deployment | Website chat widget | — |
| Support | Email, Help and documentation | Email: support@purechat.com |
| Founded | 2015 | 2012 |
| Headquarters | Israel | Scottsdale, Arizona |
| Employees | 11–50 | 11–50 |
| Funding | — | Seed · $2M raised |
| Best for | Businesses and online stores that want live chat and multichannel messaging on their website | Entrepreneurs and small teams that want to have better conversations with leads and customers. |
Plans side by side
Chatra
Free$0one agent, free forever
Essential$25per agent per month
Pro$33per agent per month
Pure Chat
Growth$39month, billed annually (includes 4 users)
PRO$79month, billed annually (includes 10 users)
Pros and cons
Themes from the AI answers that mention each brand
Chatra
- Clearly advertised discounts
- Named as a simple alternative
Pure Chat
- Streamlined, user-friendly live chat widget
- Free plan with multiple users and unlimited chats
- Mobile apps for answering chats on the go
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chatra vs Pure Chat”, https://slateindex.ai/compare/chatra-vs-pure-chat, data of Nov 3, 2026. Licence: CC BY 4.0.