Chatra
NewTalk to visitors on your website
#33 of 44 in Live Chat & AI Support45,000 customers (per chatra.com)
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
- Chatra ranks #33 of 44 in Live Chat & AI Support with an AI visibility score of 0.9 (SlateIndex, Nov 3, 2026).
- Chatra is most visible on Perplexity (2.6) and least on Google AI Mode (0).
- AI engines name Chatra in 2 of the 30 Live Chat & AI Support buyer prompts SlateIndex tracks.
- g2.com is the source AI engines cite most in answers about Chatra, with 2 citations.
About
Company details for Chatra
Chatra is a website live chat product for businesses and online stores. It offers a chat widget with a real-time visitor list, an email helpdesk, Facebook Messenger and Instagram messaging, chatbots for routine questions and lead capture, and iOS and Android apps. Chatra was acquired by Brevo in 2021, and its own site says new features ship in Brevo Conversations. It ranks #33 of 44 in Live Chat & AI Support on SlateIndex and has a visibility score of 0.9 in the latest weekly run.
Founded in 2015 and headquartered in Israel, the company employs 11–50 people.
- Website
- chatra.com
- Categories
- Live Chat & AI Support
- Company size
- 11–50 employees
- Headquarters
- Israel
- Founded
- 2015
- Company type
- Division of Brevo
- Customers
- 45,000 · per chatra.com/nl
- Pricing
- Free; paid from $25 per seat / mo · per seat
- Free trial
- Free plan available
- Deployment
- Website chat widget
- Platforms
- Web browser, iOS, Android
- Support
- Email, Help and documentation
Read from linkedin.com, chatra.com, capterra.co.uk, capterra.com, cbinsights.com, appbrain.com · refreshed Nov 3, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Chatra gained 0.9 points over 1 weekly run in Live Chat & AI Support. Zendesk leads the category at 49.3%.
Media
Website and product screenshots for Chatra
AI mentions & citations
Recent answers that name Chatra
Which Live Chat & AI Support tools offer annual discounts?
The clearest explicitly advertised discounts are from Provide Support, JivoChat, Smartsupp, LiveChat, Social Intents, WotNot, Zendesk, REVE Chat, and Chatra.
Alternatives to the most popular live chat tool
Best simple alternative: Olark or Chatra
Products & features
What Chatra sells
Chatra live chat
Online and offline chat widget for websites, with a real-time visitor list and chat history.
Chatra chatbots and lead capture
Intelligent chat bot, form and lead capture bots, and targeted messages and triggers.
Chatra email and social messaging
Email helpdesk, Facebook Messenger and Instagram messages managed in one dashboard.
Chatra mobile apps
iOS and Android apps for replying to chats away from the desktop.
Strengths engines cite
- Clearly advertised discounts
- Named as a simple alternative
Target market & buyers
Businesses and online stores
| Industry | Primary use case |
|---|---|
| E-commerce | Answering visitor questions, resolving concerns, and cross-selling and upselling to raise order volume |
Funding & recent developments
Funding
| Latest known round | Total raised |
|---|---|
| — | — |
Recent developments
- Jul 2025ProductChatra mobile app update
Latest recorded update to the Chatra mobile app, under developer Roger Wilco LLC.
Competitive landscape
How Chatra compares with its top three alternatives
Chatra most often appears alongside Freshworks, Zendesk, Intercom in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| Chatra | 0.9% | 0.4% | New | Free plan |
| Freshworks | 61.5% | 12.9% | up+1.7% | Pricing not available |
| Zendesk | 49.3% | 11.2% | up+0.3% | $19 / seat / mo |
| Intercom | 46.2% | 10.1% | up+2% | $29 / seat / mo |
| LiveChat | 40.1% | 10.2% | up+1.3% | $19 / seat / mo |
Pricing
Per seat pricing with a free plan
Cite as: SlateIndex, “Chatra AI visibility profile”, https://slateindex.ai/brand/chatra, data of Nov 3, 2026. Licence: CC BY 4.0.