ChatwayLive Chat, AI Chatbot & MCP for AI Agents
vs
Comm100The People-First, AI-Powered Omnichannel Customer Service Platform
Comparison · Live Chat & AI Support · weekly run Nov 3
Chatway vs Comm100
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Comm100 is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 5.3 versus 0 for Chatway.
Choose Chatway if…
- You want a free plan to start
- AI answers describe it more positively (100% vs 50% positive)
- High satisfaction for smaller, niche, or simpler widget deployments
Choose Comm100 if…
- You want the brand AI engines rank higher (5.3 vs 0)
- You need a self-hosted or on-premises option
- You need ISO 27001 or SOC 2 Type II or GDPR or CCPA or HIPAA or PCI DSS coverage
- You prefer a larger, established vendor (51–200 employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chatway | Comm100 |
|---|---|---|
| Visibility score | 0% | 5.3% |
| Change vs last week | down−2.1% | up+0.7% |
| Rank in Live Chat & AI Support | #42 | #12 |
| Share of voice | 0% | 2.1% |
| Mentions this run | 0 | 11 |
| Positive in AI answers | 100% | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chatway −2.1pp · Comm100 +0.7000000000000002pp over 1 weekly runs.
Engine by engine
Comm100 leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChatwayComm100
Head to head in AI answers
0 engine answers name both brands
0Chatway ranked higher
0Comm100 ranked higher
Features, pricing & fit
| Dimension | Chatway | Comm100 |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | Free; paid from $31 per seat / mo | $39 per seat / mo |
| Free plan | Yes | No · 30-day trial |
| Deployment | — | Cloud or on-premises |
| Compliance | — | ISO 27001, SOC 2 Type II, GDPR, CCPA, HIPAA, PCI DSS |
| Support | Help Center, Developer Docs, Priority SLA support on Enterprise plan, Dedicated onboarding and account manager on Enterprise plan | 24/7 live chat, Email, Phone, Guided onboarding |
| Founded | 2020 | 2009 |
| Headquarters | Tel Aviv, Israel | Vancouver, British Columbia, Canada |
| Employees | 11–50 | 51–200 |
| Best for | Small businesses, ecommerce stores, SaaS companies and agencies | Organizations that need AI-powered support across many channels, such as universities, gaming operators, government bodies, banks and healthcare providers. |
Plans side by side
Chatway
Free$0month
Business$31month, billed yearly ($39 billed monthly)
Plus$159month, billed yearly ($199 billed monthly)
EnterpriseCustomcustom
Comm100
Live Chat Startup$39agent/month
Live Chat Plus$69agent/month
Live Chat UltraCustomagent/month
AI AgentCustom
Pros and cons
Themes from the AI answers that mention each brand
Chatway
- High satisfaction for smaller, niche, or simpler widget deployments
Comm100
- Highly customizable omnichannel live chat
- Secure digital engagement
- Compliance support such as HIPAA, PCI DSS, ISO 27001, SOC 2, and GDPR
- Suited to regulated and compliance-sensitive organizations
- Cloud and on-premises deployment options
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chatway vs Comm100”, https://slateindex.ai/compare/chatway-vs-comm100, data of Nov 3, 2026. Licence: CC BY 4.0.