CloseThe CRM that does the work
vs
TwentyThe #1 Open Source CRM for modern teams.
Comparison · Sales Engagement · weekly run Nov 3
Close vs Twenty
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Close is the stronger AI pick in Sales Engagement: it has a visibility score of 2.8 versus 0 for Twenty.
Choose Close if…
- You want the brand AI engines rank higher (2.8 vs 0)
- You need GDPR or CCPA coverage
- You prefer a larger, established vendor (51–200 employees)
- Best for high-velocity and outbound sales teams
Choose Twenty if…
- You want a free plan to start
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Close | Twenty |
|---|---|---|
| Visibility score | 2.8% | 0% |
| Change vs last week | down−0.6% | no change0% |
| Rank in Sales Engagement | #26 | #58 |
| Share of voice | 1% | 0% |
| Mentions this run | 6 | 0 |
| Positive in AI answers | 52% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Close −0.5pp · Twenty 0pp over 1 weekly runs.
Engine by engine
Close leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
CloseTwenty
Head to head in AI answers
0 engine answers name both brands
0Close ranked higher
0Twenty ranked higher
Features, pricing & fit
| Dimension | Close | Twenty |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | $19 per seat / mo | Free; paid from $9 per seat / mo |
| Free plan | No · 14-day trial | Yes |
| Deployment | Cloud (SaaS) | Self-hosted or managed cloud |
| Integrations | 100+ | — |
| Compliance | SOC 2 Type II, GDPR, CCPA | SOC 2 Type II |
| Support | Knowledge base, Email support | Community, Email and chat, Priority support, Dedicated support and SLA |
| Founded | 2013 | 2023 |
| Headquarters | Austin, Texas, United States | San Francisco, California, United States |
| Employees | 51–200 | 1–10 |
| Funding | Angel | Series B · $105M raised |
| Best for | Founders, small businesses and sales teams that sell through calls, email and SMS | Technical teams that want a custom CRM they can own, extend with code and adapt as the business grows. |
Plans side by side
Close
Solo$19per user / month (billed monthly; $9 billed annually)
Essentials$49per user / month (billed monthly; $35 billed annually)
Growth$109per user / month (billed monthly; $99 billed annually)
Scale$149per user / month (billed monthly; $139 billed annually)
Pros and cons
Themes from the AI answers that mention each brand
Close
- Best for high-velocity and outbound sales teams
- Straightforward, predictable per-seat pricing
- All-in-one calling, SMS, and email cadences
- Strong customer satisfaction in recent reviews
- Frequently included in CRM shortlists
Twenty
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Close vs Twenty”, https://slateindex.ai/compare/close-vs-twenty, data of Nov 3, 2026. Licence: CC BY 4.0.