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SlateIndex

Close

The CRM that does the work

CRMAustin, Texas, United States51–200 employeesFounded 2013

Visibility score
7.3%
down−1% vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

  • Close ranks #10 of 39 in CRM with an AI visibility score of 7.3 (SlateIndex, Nov 3, 2026).
  • Close's visibility fell 1 point since the previous weekly run.
  • Close is most visible on Perplexity (9.3) and least on Google AI Mode (4.1).
  • AI engines name Close in 12 of the 60 CRM buyer prompts SlateIndex tracks.
  • hubspot.com is the source AI engines cite most in answers about Close, with 4 citations.

About

Company details for Close

Close is a sales CRM that combines calling, email, SMS, pipeline management, workflows and reporting in one platform. It includes Chloe, a built-in AI sales agent that can call leads, qualify prospects, book meetings and update CRM records. It is aimed at small businesses and sales teams that sell through conversations. It ranks #10 of 39 in CRM on SlateIndex and has a visibility score of 7.3 in the latest weekly run.

Founded in 2013 and headquartered in Austin, Texas, United States, the company employs 51–200 people. Its differentiator: built-in calling, SMS and an AI sales agent (Chloe) inside the CRM itself.

Website
close.com
Company size
51–200 employees
Headquarters
Austin, Texas, United States
Founded
2013
Company type
Private, bootstrapped
Funding
Angel
Customers
11,500 · per close.com
Pricing
$19 per seat / mo · per seat
Free trial
14-day free trial
Deployment
Cloud (SaaS)
Platforms
Web, iOS, Android
Integrations
100+ native
Compliance
SOC 2 Type II, GDPR, CCPA
Support
Knowledge base, Email support

Read from linkedin.com, close.com, g2.com, pipeline.zoominfo.com · refreshed Nov 2, 2026.

AI visibility

Latest weekly run · Nov 3 · next run Nov 9

Visibility score
7.3%
across CRM answers, weighted by position
ChatGPT8.5%
AI Mode4.1%
Perplexity9.3%
Change
down−1%
vs last week’s run
Category rank
#10 of 39
in CRM
Mentions
11
in this week’s run
Share of voice
2.3%
of AI mentions in CRM

Visibility score trend

Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.

Now7.3%
30-day changedown−0.8999999999999995pp
High · low8.2% · 7.3%
Rank#10 → #10
0%25%50%75%100%Nov 2Nov 3Close 7%

Close lost 0.9 points over 1 weekly run in CRM. HubSpot leads the category at 67.6%.

Media

Website and product screenshots for Close

All media

AI mentions & citations

Recent answers that name Close

All prompts

Products & features

What Close sells

Close CRM

Sales CRM with built-in calling, email, SMS, pipelines, workflows and reporting.

Chloe

AI sales agent and assistant built into Close that calls, qualifies, books meetings and updates records.

Agents

AI agents, including a live Voice Agent, that run assigned sales jobs and log work in Close.

Call Assistant

Add-on that records, transcribes and summarizes calls.

Close MCP server

Connects AI tools like Claude and ChatGPT to Close data.

Strengths engines cite

  • Best for high-velocity and outbound sales teams
  • Straightforward, predictable per-seat pricing
  • All-in-one calling, SMS, and email cadences
  • Strong customer satisfaction in recent reviews
  • Frequently included in CRM shortlists

Target market & buyers

Small businesses, startups and high-volume sales teams

Notable customers include Flatiron School, Sisu, OutboundSync, Giveffect, Posted, Sales Transformation Group, 6P Marketing, Ignite Productions.

IndustryPrimary use case
Marketing agenciesManaging leads and follow-up
Financial servicesConversation-driven sales
Recruiting & staffingHigh-volume outreach
Coaching & consultingFounder-led sales
SaaS & technologyInside sales pipelines
InsuranceCalling and follow-up of leads

Funding & recent developments

Funding

RoundYearAmount
Seed2013—
Angel2013—
Latest known roundTotal raised
Angel—

Recent developments

  1. Jul 2025ProductQ2 2025 update adds AI Enrich

    Close added one-click AI contact and company data enrichment.

Competitive landscape

How Close compares with its top three alternatives

All alternatives

Close most often appears alongside HubSpot, Salesforce, Pipedrive in AI answers.

BrandVisibilityShare of voicevs last weekStarting price
Close7.3%2.3%down−1%$19 / seat / mo
HubSpot73.1%13.1%NewFree plan
Salesforce46.2%9.6%NewPricing not available
Pipedrive34.2%9.4%up+2.7%Pricing not available
Zoho44.8%12.5%up+5.4%Pricing not available

What AI answers say

Sentiment and themes from the answers that mention this brand

Reviews

Positive 52% · Neutral 35% · Mixed 13% of 31 engine answers that mention Close

Praised for

  • Best for high-velocity and outbound sales teams
  • Straightforward, predictable per-seat pricing
  • All-in-one calling, SMS, and email cadences
  • Strong customer satisfaction in recent reviews
  • Frequently included in CRM shortlists

Criticised for

    Pricing

    Per seat pricing

    Full pricing
    Solo$19per user / month (billed monthly; $9 billed annually)
    Essentials$49per user / month (billed monthly; $35 billed annually)
    Growth$109per user / month (billed monthly; $99 billed annually)
    Scale$149per user / month (billed monthly; $139 billed annually)

    Cite as: SlateIndex, “Close AI visibility profile”, https://slateindex.ai/brand/close, data of Nov 3, 2026. Licence: CC BY 4.0.