CopperThe CRM built into Google Workspace.
vs
SugarCRMThe sales CRM for B2B growth
Comparison · CRM · weekly run Nov 3
Copper vs SugarCRM
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Copper is the stronger AI pick in CRM: it has a visibility score of 3 versus 1.7 for SugarCRM.
Choose Copper if…
- You want the brand AI engines rank higher (3 vs 1.7)
- AI answers describe it more positively (25% vs 20% positive)
- Google Workspace integration
- Automatic syncing of email, calendar, and contacts
Choose SugarCRM if…
- You need ISO/IEC 27001:2022 or CSA STAR or GDPR or CCPA coverage
- You prefer a larger, established vendor (501–1,000 employees)
- strong midmarket option
- good account and contact management
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Copper | SugarCRM |
|---|---|---|
| Visibility score | 3% | 1.7% |
| Change vs last week | up+1% | up+0.7% |
| Rank in CRM | #19 | #25 |
| Share of voice | 1.2% | 1.1% |
| Mentions this run | 6 | 5 |
| Positive in AI answers | 25% | 20% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Copper +1pp · SugarCRM +0.7pp over 1 weekly runs.
Engine by engine
Copper leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
CopperSugarCRM
Head to head in AI answers
0 engine answers name both brands
0Copper ranked higher
0SugarCRM ranked higher
Features, pricing & fit
| Dimension | Copper | SugarCRM |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | $29 per seat / mo | — |
| Free plan | No | — |
| Deployment | Cloud (SaaS) | Cloud (SugarCloud) and on-premise |
| Integrations | — | 180+ |
| Compliance | SOC 2 Type II | SOC 2 Type II, ISO/IEC 27001:2022, CSA STAR, GDPR, CCPA |
| Support | Live chat, Help Center, Office hours and webinars, Personal onboarding | — |
| Founded | 2012 | 2004 |
| Headquarters | San Francisco, California, United States | — |
| Employees | 51–200 | 501–1,000 |
| Funding | Series C extension · $102M raised | Private equity (Accel-KKR) |
| Best for | Small, relationship-focused service businesses such as agencies, consultants and financial advisors that run on Google Workspace. | Mid-market B2B companies in manufacturing, wholesale and distribution that need CRM connected to their ERP. |
Plans side by side
Copper
Basic$29per seat, per month
Professional$69per seat, per month
Business$134per seat, per month
SugarCRM
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Copper
- Google Workspace integration
- Automatic syncing of email, calendar, and contacts
- Discounts for annual billing
SugarCRM
- strong midmarket option
- good account and contact management
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Copper vs SugarCRM”, https://slateindex.ai/compare/copper-vs-sugarcrm, data of Nov 3, 2026. Licence: CC BY 4.0.