CoveoAI-Search for Enterprises
vs
OutlineTeam knowledge base & wiki
Comparison · Knowledge Management · weekly run Nov 3
Coveo vs Outline
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Outline is the stronger AI pick in Knowledge Management: it has a visibility score of 1.9 versus 0.3 for Coveo.
Choose Coveo if…
- You need HIPAA or GDPR coverage
- You prefer a larger, established vendor (501–1,000 employees)
- Usage-based pricing suits your budget better than flat tiers
Choose Outline if…
- You want the brand AI engines rank higher (1.9 vs 0.3)
- You want a free plan to start
- You need a self-hosted or on-premises option
- Flat tiers pricing suits your budget better than usage-based
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Coveo | Outline |
|---|---|---|
| Visibility score | 0.3% | 1.9% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #47 | #34 |
| Share of voice | 0.2% | 0.4% |
| Mentions this run | 1 | 2 |
| Positive in AI answers | 0% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Coveo 0pp · Outline 0pp over 0 weekly runs.
Engine by engine
Outline leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
CoveoOutline
Head to head in AI answers
0 engine answers name both brands
0Coveo ranked higher
0Outline ranked higher
Features, pricing & fit
| Dimension | Coveo | Outline |
|---|---|---|
| Pricing model | Usage-based | Flat tiers |
| Entry price | Contact sales | Free; paid from $4 / mo |
| Free plan | No | Yes |
| Deployment | Cloud-native platform, with hybrid cloud and on-premise indexing and multi-region hosting as an add-on | Cloud hosted or self-hosted on your own server |
| Integrations | — | 20+ |
| Compliance | HIPAA, GDPR | — |
| Support | Coveo Care support and success plan, Technical Account Manager, Developer Support, Network of implementation partners | Email support, Enterprise support contract |
| Founded | 2005 | 2020 |
| Headquarters | Montréal, Quebec, Canada | San Francisco, California, US |
| Employees | 501–1,000 | 11–50 |
| Funding | Post-IPO equity round led by SCALE AI | Series A |
| Best for | Large enterprises running commerce, customer service, website and workplace experiences | Teams that want a fast, collaborative knowledge base in the cloud or on their own server |
Plans side by side
Coveo
Service, Website, WorkplaceCustomentitlement-based or seat-based, contact sales
CommerceCustommodular pricing per query and recommendation volume, contact sales
Outline
Cloud: 1-10 team members$10month
Cloud: 11-100 team members$79month
Cloud: 101-200 team members$249month
On-Premises Community Edition$0
On-Premises Business$4user/month billed annually, 10 user minimum
On-Premises Enterprise$5user/month billed annually, 100 user minimum
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Coveo vs Outline”, https://slateindex.ai/compare/coveo-vs-outline, data of Nov 3, 2026. Licence: CC BY 4.0.