Crazy EggMake the Most of Every Visitor
vs
HeapBetter Insights. Faster.
Comparison · Web Analytics · weekly run Nov 2
Crazy Egg vs Heap
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Heap is the stronger AI pick in Web Analytics: it has a visibility score of 3.3 versus 2.5 for Crazy Egg, and ranks ahead in 100% of the answers that name both.
Choose Crazy Egg if…
- You need GDPR or CCPA coverage
- Flat tiers pricing suits your budget better than usage-based
Choose Heap if…
- You want the brand AI engines rank higher (3.3 vs 2.5)
- AI answers describe it more positively (15% vs 0% positive)
- You need SOC 2 Type II or GDPR compliant or CCPA compliant or ISO 27001 or ISO 27701 or ISO 27017 or ISO 27018 coverage
- Usage-based pricing suits your budget better than flat tiers
AI visibility side by side
Latest weekly run · Nov 2
| Metric | Crazy Egg | Heap |
|---|---|---|
| Visibility score | 2.5% | 3.3% |
| Change vs last week | New | New |
| Rank in Web Analytics | #23 | #20 |
| Share of voice | 0.9% | 1.8% |
| Mentions this run | 5 | 9 |
| Positive in AI answers | 0% | 15% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Crazy Egg 0pp · Heap 0pp over 0 weekly runs.
Engine by engine
Heap leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
Crazy EggHeap
Head to head in AI answers
1 engine answers name both brands
0Crazy Egg ranked higher
1Heap ranked higher
| Prompt | Engine | Crazy Egg | Heap |
|---|---|---|---|
| Official website of the top web analytics tool vendors | ChatGPT | #18 | #8 |
Features, pricing & fit
| Dimension | Crazy Egg | Heap |
|---|---|---|
| Pricing model | Flat tiers | Usage-based |
| Entry price | Free; paid from $29 / mo | Contact sales |
| Free plan | Yes | Yes |
| Deployment | — | Cloud-based; deployment starts by installing a free tracking snippet on the site |
| Integrations | — | 100+ |
| Compliance | GDPR, CCPA | SOC 2 Type II, GDPR compliant, CCPA compliant, ISO 27001, ISO 27701, ISO 27017, ISO 27018 |
| Support | Priority support from marketing strategy team for agencies, Contact Sales | Email support, Standard support, Dedicated customer success manager (Premier), Heap Community |
| Founded | 2006 | — |
| Headquarters | La Mirada, California, United States | — |
| Employees | 11–50 | — |
| Funding | Bootstrapped | Series D · $205M raised |
| Best for | Website owners and marketing teams, including agencies, e-commerce, lead generation and education sites. | Product and growth teams that want complete user behavior data without engineering-led event tagging |
Plans side by side
Crazy Egg
Free$0month
Starter$29month, billed annually
Plus$99month, billed annually
Pro$249month, billed annually
Enterprise$599month, billed annually
Heap
Free$0month, up to 10k monthly sessions
GrowthCustomestimate after installing snippet
ProCustomcustom session pricing
PremierCustomcustom session pricing
Pros and cons
Themes from the AI answers that mention each brand
Crazy Egg
Profile in progress.
Heap
- Automatic event capture (autocapture)
- Retroactive analysis without a predefined tracking plan
- Reduced manual instrumentation and faster implementation
- Links product analytics with UX and digital-experience analytics
- Free tier available
- Paid pricing largely quote-based, not published
- Free plan limited to about 10,000 monthly sessions
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Crazy Egg vs Heap”, https://slateindex.ai/compare/crazy-egg-vs-heap, data of Nov 2, 2026. Licence: CC BY 4.0.