DatadogSee inside any stack, any app, at any scale, anywhere.

New RelicIntelligent Observability resolves issues at scale before they impact your bottom line.

Comparison · Observability · weekly run Nov 3

Datadog vs New Relic

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Datadog is the stronger AI pick in Observability: it has a visibility score of 69.5 versus 47.1 for New Relic, and ranks ahead in 89% of the answers that name both.

Choose Datadog if…

You want the brand AI engines rank higher (69.5 vs 47.1)
You want a lower entry price ($0.05 vs $10)
You need more native integrations (1000+ vs 800+)
You need FedRAMP High (Datadog for Government) coverage

Choose New Relic if…

You want a free plan to start
AI answers describe it more positively (42% vs 27% positive)
You need SOC 2 Type II or FedRAMP Moderate (eligible accounts) or HIPAA eligibility or ISO 27001 or ISO 42001 AI certification coverage
Generous permanent free tier with 100 GB monthly ingest

AI visibility side by side

Latest weekly run · Nov 3

Metric	Datadog	New Relic
Visibility score	69.5%	47.1%
Change vs last week	New	New
Rank in Observability	#1	#3
Share of voice	11%	10.7%
Mentions this run	65	63
Positive in AI answers	27%	42%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Datadog 0pp · New Relic 0pp over 0 weekly runs.

Engine by engine

Datadog leads on 3 of 3 engines

ChatGPT

78.7%

51.3%

AI Mode

73.5%

43.9%

Perplexity

56.3%

46.1%

DatadogNew Relic

Head to head in AI answers

61 engine answers name both brands

54Datadog ranked higher

7New Relic ranked higher

Prompt	Engine	Datadog	New Relic
What is an observability platform and when does a company need one?	ChatGPT	#2	#4
How do I choose an observability platform for a mid-market team?	ChatGPT	#2	#5
How do I choose an observability platform for a mid-market team?	AI Mode	#2	#3
How do I choose an observability platform for a mid-market team?	Perplexity	#4	#5
How do companies monitor systems and find failures without a dedicated tool?	ChatGPT	#1	#2
How do companies monitor systems and find failures without a dedicated tool?	AI Mode	#1	#2
What is the difference between an observability platform and CI/CD?	ChatGPT	#1	#3
What is the difference between an observability platform and CI/CD?	Perplexity	#1	#3
How long does it take to roll out an observability platform?	ChatGPT	#3	#5
How long does it take to roll out an observability platform?	AI Mode	#2	#4
What are the best observability tools in 2026?	ChatGPT	#2	#8
What are the best observability tools in 2026?	AI Mode	#2	#5

Features, pricing & fit

Dimension	Datadog	New Relic
Pricing model	Usage-based	Usage-based
Entry price	$0.05 / mo	Free; paid from $10 / mo
Free plan	No	Yes
Deployment	SaaS	Cloud-based SaaS
Integrations	1000+	800+
Compliance	FedRAMP High (Datadog for Government)	SOC 2 Type II, FedRAMP Moderate (eligible accounts), HIPAA eligibility, ISO 27001, ISO 42001 AI certification
Support	Support plans, Services and enablement	Ticketed support, 2-hour critical initial response SLA on Pro, 1-hour critical initial response SLA and priority ticket routing on Enterprise
Founded	2010	2008
Headquarters	New York, NY	San Francisco, CA, United States
Employees	1,001–5,000	1,001–5,000
Funding	IPO	Post-IPO raise (not corroborated by other sources)
Best for	Engineering teams that maintain, optimize and secure cloud or hybrid environments	Engineers responsible for application and system uptime and reliability, and teams that want full-stack observability starting from a free tier.