DynatraceObservability built for the age of AI
vs
New RelicIntelligent Observability resolves issues at scale before they impact your bottom line.
Comparison · Observability · weekly run Nov 3
Dynatrace vs New Relic
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
New Relic is the stronger AI pick in Observability: it has a visibility score of 47.1 versus 39.9 for Dynatrace, and ranks ahead in 33% of the answers that name both.
Choose Dynatrace if…
- You want a lower entry price ($1.4 vs $10)
- You need more native integrations (952+ vs 800+)
- You need SOC 1 Type II or FedRAMP Moderate or HIPAA coverage
- You prefer a larger, established vendor (5,000+ employees)
Choose New Relic if…
- You want the brand AI engines rank higher (47.1 vs 39.9)
- You want a free plan to start
- AI answers describe it more positively (42% vs 35% positive)
- You need FedRAMP Moderate (eligible accounts) or HIPAA eligibility or ISO 42001 AI certification coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Dynatrace | New Relic |
|---|---|---|
| Visibility score | 39.9% | 47.1% |
| Change vs last week | New | New |
| Rank in Observability | #4 | #3 |
| Share of voice | 8% | 10.7% |
| Mentions this run | 47 | 63 |
| Positive in AI answers | 35% | 42% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Dynatrace 0pp · New Relic 0pp over 0 weekly runs.
Engine by engine
New Relic leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
DynatraceNew Relic
Head to head in AI answers
46 engine answers name both brands
31Dynatrace ranked higher
15New Relic ranked higher
| Prompt | Engine | Dynatrace | New Relic |
|---|---|---|---|
| What is an observability platform and when does a company need one? | ChatGPT | #3 | #4 |
| How do I choose an observability platform for a mid-market team? | Perplexity | #11 | #5 |
| What is the difference between an observability platform and CI/CD? | ChatGPT | #2 | #3 |
| What is the difference between an observability platform and CI/CD? | Perplexity | #4 | #3 |
| How long does it take to roll out an observability platform? | ChatGPT | #4 | #5 |
| How long does it take to roll out an observability platform? | AI Mode | #3 | #4 |
| What are the best observability tools in 2026? | ChatGPT | #7 | #8 |
| What are the best observability tools in 2026? | AI Mode | #3 | #5 |
| What are the best observability tools in 2026? | Perplexity | #2 | #4 |
| Top observability platform options for B2B SaaS companies | ChatGPT | #11 | #3 |
| Top observability platform options for B2B SaaS companies | AI Mode | #8 | #6 |
| Top observability platform options for B2B SaaS companies | Perplexity | #11 | #3 |
Features, pricing & fit
| Dimension | Dynatrace | New Relic |
|---|---|---|
| Pricing model | Usage-based | Usage-based |
| Entry price | $1.4 / mo | Free; paid from $10 / mo |
| Free plan | No · 15-day trial | Yes |
| Deployment | SaaS, with a choice of data residency across global data centers | Cloud-based SaaS |
| Integrations | 952+ | 800+ |
| Compliance | ISO 27001, SOC 2 Type II, SOC 1 Type II, FedRAMP Moderate, HIPAA | SOC 2 Type II, FedRAMP Moderate (eligible accounts), HIPAA eligibility, ISO 27001, ISO 42001 AI certification |
| Support | — | Ticketed support, 2-hour critical initial response SLA on Pro, 1-hour critical initial response SLA and priority ticket routing on Enterprise |
| Founded | — | 2008 |
| Headquarters | Boston, Massachusetts, United States | San Francisco, CA, United States |
| Employees | 5,000+ | 1,001–5,000 |
| Funding | IPO | Post-IPO raise (not corroborated by other sources) |
| Best for | Large enterprises running cloud-native, hybrid and AI workloads that want one platform for observability and security | Engineers responsible for application and system uptime and reliability, and teams that want full-stack observability starting from a free tier. |
Plans side by side
Dynatrace
Foundation & Discovery$7per host per month
Infrastructure Monitoring$29per host per month
Full-Stack Monitoring$58per 8 GiB host per month
Kubernetes Platform Monitoring$1.4per pod per month
Code Monitoring$3.6per container per month
Runtime Vulnerability Analytics$13per 8 GiB host per month
Runtime Application Protection$13per 8 GiB host per month
Security Posture Management$5per host per month
Real User Monitoring$2.25per 1,000 sessions
Browser Monitor$4.5per 1,000 synthetic actions
New Relic
Free$0per month, one full platform user and 100 GB ingest
Standard$10per first full platform user/month; $99 per additional user (max 5)
Pro$349per full platform user/month (annual commitment); $418.80 monthly pay as you go
EnterpriseCustomcontact sales
Pros and cons
Themes from the AI answers that mention each brand
Dynatrace
- AI-driven automation with Davis AI
- Automated root-cause analysis for complex environments
- Unified full-stack observability and security platform
- Strong fit for large enterprise and hybrid-cloud environments
- Free trial available with own data or sandbox
- Steep learning curve for its query language
- Higher price point that causes sticker shock as data volumes grow
New Relic
- Generous permanent free tier with 100 GB monthly ingest
- Easy setup and quick APM start with minimal upfront cost
- Unified, consumption-based pricing model
- Strong full-stack observability platform and APM pioneer
- Value and accessibility with AI-assisted querying and diagnostics
- Costs can surprise as log and trace volume scales
- Pricing requires careful cost governance and depends on usage
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Dynatrace vs New Relic”, https://slateindex.ai/compare/dynatrace-vs-new-relic, data of Nov 3, 2026. Licence: CC BY 4.0.