EngageBayAll-in-one marketing, sales and support CRM for small businesses
vs
ZohoCloud software suite for businesses
Comparison · CRM · weekly run Nov 3
EngageBay vs Zoho
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Zoho is the stronger AI pick in CRM: it has a visibility score of 44.8 versus 1.4 for EngageBay, and ranks ahead in 50% of the answers that name both.
Choose EngageBay if…
- You need GDPR coverage
- Extreme affordability
- Transparent packaging
- All-in-one CRM with forms, lead scoring, and visual workflows
Choose Zoho if…
- You want the brand AI engines rank higher (44.8 vs 1.4)
- AI answers describe it more positively (50% vs 29% positive)
- You need ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 or SOC 2 Type II coverage
- You prefer a larger, established vendor (5,000+ employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | EngageBay | Zoho |
|---|---|---|
| Visibility score | 1.4% | 44.8% |
| Change vs last week | down−0.4% | up+5.4% |
| Rank in CRM | #26 | #3 |
| Share of voice | 0.5% | 12.5% |
| Mentions this run | 2 | 57 |
| Positive in AI answers | 29% | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
EngageBay −0.5pp · Zoho +5.399999999999999pp over 1 weekly runs.
Engine by engine
Zoho leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
EngageBayZoho
Head to head in AI answers
2 engine answers name both brands
1EngageBay ranked higher
1Zoho ranked higher
| Prompt | Engine | EngageBay | Zoho |
|---|---|---|---|
| Is there a free CRM for small teams? | ChatGPT | #4 | #2 |
| Which CRM has transparent pricing? | AI Mode | #4 | #8 |
Features, pricing & fit
| Dimension | EngageBay | Zoho |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | Free; paid from $14.99 per seat / mo | — |
| Free plan | Yes | — |
| Deployment | Cloud (SaaS) | Cloud (SaaS) |
| Integrations | 250+ | — |
| Compliance | GDPR | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 2 Type II |
| Support | Live chat, Email, Free onboarding sessions, Video tutorials | — |
| Founded | 2018 | 1996 |
| Headquarters | Wilmington, Delaware, United States | Chennai, Tamil Nadu, India |
| Employees | 51–200 | 5,000+ |
| Funding | Bootstrapped | Bootstrapped |
| Best for | Small businesses and startups that want marketing, sales and support in one low-cost tool | Businesses of all sizes, from startups to enterprises, wanting one suite for sales, support, finance and HR |
Plans side by side
EngageBay
Free$0user/month
Basic$14.99user/month
Growth$64.99user/month
Pro$119.99user/month
Zoho
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
EngageBay
- Extreme affordability
- Transparent packaging
- All-in-one CRM with forms, lead scoring, and visual workflows
- Free plan supporting up to 15 users
Zoho
- Strong value for money and low cost
- Free tier for small teams
- Broad functionality and integrated app ecosystem
- Good customization options
- Scales well as businesses grow
- Less premium user experience
- Pricing varies dramatically across products
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “EngageBay vs Zoho”, https://slateindex.ai/compare/engagebay-vs-zoho, data of Nov 3, 2026. Licence: CC BY 4.0.