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EngageBay

All-in-one marketing, sales and support CRM for small businesses

CRMWilmington, Delaware, United States51–200 employeesFounded 2018

#26 of 39 in CRM46,000 customers (per engagebay.com)29% positive in AI answers

Track this brand Visit websiteCompare alternatives
Visibility score
1.4%
down−0.4% vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

  • EngageBay ranks #26 of 39 in CRM with an AI visibility score of 1.4 (SlateIndex, Nov 3, 2026).
  • EngageBay's visibility fell 0.4 points since the previous weekly run.
  • EngageBay is most visible on ChatGPT (2.3) and least on Perplexity (0).
  • AI engines name EngageBay in 6 of the 90 CRM buyer prompts SlateIndex tracks.
  • capterra.com is the source AI engines cite most in answers about EngageBay, with 2 citations.

About

Company details for EngageBay

EngageBay is a cloud-based all-in-one CRM for small businesses and startups. It combines email marketing and marketing automation, a sales CRM with deal pipelines and appointment scheduling, live chat, and a helpdesk with ticketing. It also includes an AI chatbot trained on a customer's own knowledge base. A free plan covers up to 15 users, and paid plans are priced per user per month. It ranks #26 of 39 in CRM on SlateIndex and has a visibility score of 1.4 in the latest weekly run.

Founded in 2018 and headquartered in Wilmington, Delaware, United States, the company employs 51–200 people. It is bootstrapped. Its differentiator: bundles marketing automation, CRM, live chat and helpdesk in one platform at a lower price than HubSpot, with a free plan for 15 users.

Company size
51–200 employees
Headquarters
Wilmington, Delaware, United States
Founded
2018
Company type
Private, bootstrapped
Funding
Bootstrapped
Customers
46,000 · per engagebay.com
Pricing
Free; paid from $14.99 per seat / mo · per seat
Free trial
Free plan available
Deployment
Cloud (SaaS)
Platforms
Web, iOS, Android
Integrations
250+ native
Compliance
GDPR
Support
Live chat, Email, Free onboarding sessions, Video tutorials, Phone support (Pro plan), Dedicated account manager (Pro plan)
Facebook · facebook.com/engagebayTwitter · twitter.com/engagebayLinkedIn · linkedin.com/company/engagebayYouTube · youtube.com/channel/UCJhHSPeKnXs0O6T4Vl7tDugInstagram · instagram.com/engagebay/

Read from linkedin.com, engagebay.com, facebook.com, getlatka.com, owler.com · refreshed Nov 2, 2026.

AI visibility

Latest weekly run · Nov 3 · next run Nov 9

Visibility score
1.4%
across CRM answers, weighted by position
ChatGPT2.3%
AI Mode2%
Perplexity0%
Change
down−0.4%
vs last week’s run
Category rank
#26 of 39
in CRM
Mentions
2
in this week’s run
Share of voice
0.5%
of AI mentions in CRM

Visibility score trend

Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.

Now1.4%
30-day changedown−0.5pp
High · low1.9% · 1.4%
Rank#23 → #26
0%25%50%75%100%Nov 2Nov 3EngageBay 1%

EngageBay lost 0.5 points over 1 weekly run in CRM. HubSpot leads the category at 67.6%.

Media

Website and product screenshots for EngageBay

All media
Home page
Pricing page

AI mentions & citations

Recent answers that name EngageBay

All prompts

Is there a free CRM for small teams?

4–15 people: EngageBay, if 250 contacts is enough.

ChatGPT · run of Nov 3

Which CRM has transparent pricing?

EngageBay : Known for extreme affordability and transparent packaging for small-to-medium businesses.

Google AI Mode · run of Nov 3

Products & features

What EngageBay sells

Marketing Bay

Email marketing, automation, forms, landing pages, SMS, push notifications and social media scheduling.

CRM & Sales Bay

Contact and deal management, sales pipelines, appointment scheduling, calling and proposals.

Service Bay

Helpdesk with ticketing, macros, canned responses and service automation.

Live Chat

Website live chat with customer tracking and an AI chatbot.

All-in-One Suite

Bundle of the marketing, sales and service modules in one plan.

Strengths engines cite

  • Extreme affordability
  • Transparent packaging
  • All-in-one CRM with forms, lead scoring, and visual workflows
  • Free plan supporting up to 15 users

Target market & buyers

Small and medium-sized businesses and startups

Notable customers include A+ Test Prep, IN Business Ninjas.

Funding & recent developments

Funding

Latest known roundTotal raised
Bootstrapped—

Recent developments

  1. Jun 2025PartnershipAircall integration

    EngageBay posted a video about an Aircall integration.

Competitive landscape

How EngageBay compares with its top three alternatives

All alternatives

EngageBay most often appears alongside HubSpot, Zoho, Brevo in AI answers.

vsEngageBay vs HubSpot1.4% vs 73.1% visibility · HubSpot leadsFull comparison vsEngageBay vs Zoho1.4% vs 44.8% visibility · Zoho leadsFull comparison vsEngageBay vs Brevo1.4% vs 41.2% visibility · Brevo leadsFull comparison
BrandVisibilityShare of voicevs last weekStarting price
EngageBay1.4%0.5%down−0.4%Free plan
HubSpot73.1%13.1%NewFree plan
Zoho44.8%12.5%up+5.4%Pricing not available
Brevo41.2%9.9%NewFree plan
Salesforce46.2%9.6%NewPricing not available

What AI answers say

Sentiment and themes from the answers that mention this brand

Reviews

Positive 29% · Neutral 42% · Mixed 29% of 7 engine answers that mention EngageBay

Praised for

  • Extreme affordability
  • Transparent packaging
  • All-in-one CRM with forms, lead scoring, and visual workflows
  • Free plan supporting up to 15 users

Criticised for

    Pricing

    Per seat pricing with a free plan

    Full pricing
    Free$0user/month
    Basic$14.99user/month
    Growth$64.99user/month
    Pro$119.99user/month

    Cite as: SlateIndex, “EngageBay AI visibility profile”, https://slateindex.ai/brand/engagebay, data of Nov 3, 2026. Licence: CC BY 4.0.