EspoCRMFree open source CRM for managing contacts, sales, support, and marketing in one place.
vs
LoomWe're bringing video messaging to work and empowering everyone to communicate more effectively, wherever they are.
Comparison · Sales Enablement · weekly run Nov 2
EspoCRM vs Loom
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Loom is the stronger AI pick in Sales Enablement: it has a visibility score of 1.1 versus 0 for EspoCRM.
Choose EspoCRM if…
- You want a lower entry price ($15 vs $18)
- You need a self-hosted or on-premises option
- You need ISO/IEC 27001 or ISO 9001 coverage
Choose Loom if…
- You want the brand AI engines rank higher (1.1 vs 0)
- You want a free plan to start
- You need GDPR or CCPA or SOC 2 Type 2 coverage
- You prefer a larger, established vendor (5,000+ employees)
AI visibility side by side
Latest weekly run · Nov 2
| Metric | EspoCRM | Loom |
|---|---|---|
| Visibility score | 0% | 1.1% |
| Change vs last week | New | New |
| Rank in Sales Enablement | #45 | #32 |
| Share of voice | 0% | 0.4% |
| Mentions this run | 0 | 2 |
| Positive in AI answers | — | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
EspoCRM 0pp · Loom 0pp over 0 weekly runs.
Engine by engine
Loom leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
EspoCRMLoom
Head to head in AI answers
0 engine answers name both brands
0EspoCRM ranked higher
0Loom ranked higher
Features, pricing & fit
| Dimension | EspoCRM | Loom |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | $15 per seat / mo | Free; paid from $18 per seat / mo |
| Free plan | No · 30-day trial | Yes |
| Deployment | Cloud-hosted or self-hosted (on-premise) | Cloud, built on AWS infrastructure |
| Integrations | 2000+ | — |
| Compliance | ISO/IEC 27001, ISO 9001 | GDPR, CCPA, SOC 2 Type 2 |
| Support | 12x5 support on Cloud plans, Community forum, Service request form | Priority support on Business and Business + AI plans, Dedicated support and a dedicated account manager on Enterprise |
| Founded | 2014 | 2016 |
| Headquarters | Texas, USA | San Francisco, California, United States |
| Employees | 1–10 | 5,000+ |
| Funding | Raised Funding Round (undated, per Crunchbase) | Series C · $204M raised |
| Best for | Small and mid-size companies that want an affordable, customizable CRM, including self-hosted deployments. | Sales, engineering, customer support and design teams that want to share context by video message instead of meetings or long emails. |
Plans side by side
EspoCRM
Basic$15per user/month, minimum 3 users
Enterprise$25per user/month, minimum 5 users
Ultimate$69per user/month, minimum 10 users
Loom
Starter$0
Business$18per user / month
Business + AI$24per user / month
EnterpriseCustom
Pros and cons
Themes from the AI answers that mention each brand
EspoCRM
Profile in progress.
Loom
- Async video for sharing updates and feedback
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “EspoCRM vs Loom”, https://slateindex.ai/compare/espocrm-vs-loom, data of Nov 2, 2026. Licence: CC BY 4.0.