FreshworksAI-powered, unified service operations platform
vs
Groove by ClariSales Engagement
Comparison · Sales Engagement · weekly run Nov 3
Freshworks vs Groove by Clari
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Groove by Clari is the stronger AI pick in Sales Engagement: it has a visibility score of 2.4 versus 0 for Freshworks.
Choose Freshworks if…
- You need SOC 2 Type II or ISO 27001 or ISO 27701 or PCI DSS coverage
- You prefer a larger, established vendor (5,000+ employees)
- Affordable pricing and good value
- Free tier or free trial available
Choose Groove by Clari if…
- You want the brand AI engines rank higher (2.4 vs 0)
- AI answers describe it more positively (29% vs 26% positive)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Freshworks | Groove by Clari |
|---|---|---|
| Visibility score | 0% | 2.4% |
| Change vs last week | down−0.4% | up+1.4% |
| Rank in Sales Engagement | #49 | #30 |
| Share of voice | 0% | 0.7% |
| Mentions this run | 0 | 5 |
| Positive in AI answers | 26% | 29% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Freshworks −0.4pp · Groove by Clari +1.5pp over 1 weekly runs.
Engine by engine
Groove by Clari leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
FreshworksGroove by Clari
Head to head in AI answers
0 engine answers name both brands
0Freshworks ranked higher
0Groove by Clari ranked higher
Features, pricing & fit
| Dimension | Freshworks | Groove by Clari |
|---|---|---|
| Deployment | Cloud | — |
| Compliance | SOC 2 Type II, ISO 27001, ISO 27701, PCI DSS | — |
| Founded | 2010 | — |
| Headquarters | San Mateo, California, United States | Sunnyvale, California |
| Employees | 5,000+ | 501–1,000 |
| Funding | IPO | — |
| Best for | — | Enterprises using Salesforce |
Pros and cons
Themes from the AI answers that mention each brand
Freshworks
- Affordable pricing and good value
- Free tier or free trial available
- Intuitive, easy-to-use interface
- Fast deployment and quick time-to-value
- Strong AI and automation features
- Per-minute charges for advanced calling features
Groove by Clari
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Freshworks vs Groove by Clari”, https://slateindex.ai/compare/freshworks-vs-groove-by-clari, data of Nov 3, 2026. Licence: CC BY 4.0.