Gainsight PXDrive adoption with in-app guidance that meets users where they get stuck.
vs
HotjarHotjar is now Contentsquare: heatmaps, recordings and surveys.
Comparison · Product Analytics · weekly run Nov 3
Gainsight PX vs Hotjar
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Gainsight PX is the stronger AI pick in Product Analytics: it has a visibility score of 7.9 versus 2.2 for Hotjar.
Choose Gainsight PX if…
- You want the brand AI engines rank higher (7.9 vs 2.2)
- You need more native integrations (110+ vs 10+)
- AI answers describe it more positively (60% vs 6% positive)
- You need SOC 2 Type II or ISO/IEC 27001:2022 or GDPR or HIPAA or CCPA coverage
Choose Hotjar if…
- You want a free plan to start
- You need ISO 27001 or ISO 27017 or ISO 27018 or ISO 27701 or SOC 2 Type 2 coverage
- Usage-based pricing suits your budget better than flat tiers
- Session replay and heatmaps for behavior analysis
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Gainsight PX | Hotjar |
|---|---|---|
| Visibility score | 7.9% | 2.2% |
| Change vs last week | down−2.8% | up+0.8% |
| Rank in Product Analytics | #10 | #16 |
| Share of voice | 3% | 0.7% |
| Mentions this run | 14 | 3 |
| Positive in AI answers | 60% | 6% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Gainsight PX −2.799999999999999pp · Hotjar +0.8000000000000003pp over 1 weekly runs.
Engine by engine
Gainsight PX leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
Gainsight PXHotjar
Head to head in AI answers
0 engine answers name both brands
0Gainsight PX ranked higher
0Hotjar ranked higher
Features, pricing & fit
| Dimension | Gainsight PX | Hotjar |
|---|---|---|
| Pricing model | Flat tiers | Usage-based |
| Entry price | Contact sales | Free; paid from $39 / mo |
| Free plan | No | Yes |
| Deployment | Cloud-based | — |
| Integrations | 110+ | 10+ |
| Compliance | SOC 2 Type II, ISO/IEC 27001:2022, GDPR, HIPAA, CCPA | ISO 27001, ISO 27017, ISO 27018, ISO 27701, SOC 2 Type 2 |
| Support | — | AI-powered support on the free plan, Priority support on Pro and Enterprise, Community, Education |
| Headquarters | San Francisco, CA, United States | — |
| Employees | 1,001–5,000 | — |
| Funding | Series E | — |
| Best for | — | Midsize and SMB businesses that want heatmaps, session recordings and surveys in one product experience platform. |
Plans side by side
Hotjar
Free$0forever
Growth$39month, billed yearly ($49 billed monthly); from 7k monthly sessions
ProCustomcustom
EnterpriseCustomcustom
Pros and cons
Themes from the AI answers that mention each brand
Gainsight PX
- Blends product analytics with in-app engagements
- Feeds behavioral insights into customer health scores
- Best for Customer Success alignment
- Tailored for B2B SaaS companies
- Included in strong shortlists of analytics tools
Hotjar
- Session replay and heatmaps for behavior analysis
- Combines visual behavior with quantitative and feedback data
- Basic free tier or trial available
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Gainsight PX vs Hotjar”, https://slateindex.ai/compare/gainsight-px-vs-hotjar, data of Nov 3, 2026. Licence: CC BY 4.0.