Glassbox vs Userpilot
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Userpilot is the stronger AI pick in Product Analytics: it has a visibility score of 14.6 versus 2.2 for Glassbox, and ranks ahead in 0% of the answers that name both.
Choose Glassbox if…
- AI answers describe it more positively (83% vs 28% positive)
- You need ISO 27001 or ISO 27017 or ISO 27701 or ISO 42001 or CSA STAR Level 1 coverage
- You prefer a larger, established vendor (201–500 employees)
- Strong enterprise performer blending quantitative analytics with qualitative context
Choose Userpilot if…
- You want the brand AI engines rank higher (14.6 vs 2.2)
- You need GDPR or HIPAA coverage
- strong for onboarding and in-app adoption
- combines analytics with onboarding, surveys, and in-app guidance
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Glassbox | Userpilot |
|---|---|---|
| Visibility score | 2.2% | 14.6% |
| Change vs last week | New | up+0.1% |
| Rank in Product Analytics | #17 | #6 |
| Share of voice | 0.9% | 4.4% |
| Mentions this run | 4 | 24 |
| Positive in AI answers | 83% | 28% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Glassbox +2.2pp · Userpilot +0.09999999999999964pp over 1 weekly runs.
Engine by engine
Userpilot leads on 2 of 3 engines
Head to head in AI answers
2 engine answers name both brands
| Prompt | Engine | Glassbox | Userpilot |
|---|---|---|---|
| Which product analytics tool has the best reviews? | ChatGPT | #1 | #3 |
| Which Product Analytics vendors do analysts recommend? | ChatGPT | #8 | #10 |
Features, pricing & fit
| Dimension | Glassbox | Userpilot |
|---|---|---|
| Pricing model | — | Usage-based |
| Entry price | — | $299 / mo |
| Free plan | — | No · 14-day trial |
| Deployment | Single-tenant cloud on AWS or Microsoft Azure, and multi-tenant cloud. | Cloud-hosted on AWS with a small GCP footprint, with optional EU data hosting |
| Compliance | SOC 2 Type II, ISO 27001, ISO 27017, ISO 27701, ISO 42001, CSA STAR Level 1 | SOC 2 Type II, GDPR, HIPAA |
| Support | — | Email support, Live chat, Phone support |
| Founded | 2010 | 2019 |
| Headquarters | London, United Kingdom | Austin, Texas, United States |
| Employees | 201–500 | 51–200 |
| Funding | Minority investment from Poalim Equity · $70M raised | Seed · $6M raised |
| Best for | Highly regulated enterprises, such as financial services organisations, that need digital experience analytics with security and compliance. | Product, growth and customer success teams at SaaS companies that want to run onboarding, feature adoption and feedback without developer tickets |
Plans side by side
Glassbox
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Glassbox
- Strong enterprise performer blending quantitative analytics with qualitative context
- Analysts frequently recommend it for combining event data with session replays
- Exceptionally high user ratings, around 4.8 to 4.9 out of 5 on G2
- Deep customer journey mapping and session playback
- Highest review rating among established web analytics tools
Userpilot
- strong for onboarding and in-app adoption
- combines analytics with onboarding, surveys, and in-app guidance
- 14-day free trial
- higher starting price than LogRocket
- trails LogRocket on review ratings
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Glassbox vs Userpilot”, https://slateindex.ai/compare/glassbox-vs-userpilot, data of Nov 3, 2026. Licence: CC BY 4.0.