Gong vs Microsoft Dynamics 365
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Microsoft Dynamics 365 is the stronger AI pick in Sales Engagement: it has a visibility score of 7.1 versus 5.6 for Gong, and ranks ahead in 20% of the answers that name both.
Choose Gong if…
- AI answers describe it more positively (39% vs 29% positive)
- You need SOC 2 Type 2 or ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 or ISO/IEC 27701 or ISO/IEC 42001 or PCI DSS or CSA STAR Registry or EU-U.S. Data Privacy Framework coverage
- Strong conversation intelligence for call capture and analysis
- Useful coaching insights from sales calls
Choose Microsoft Dynamics 365 if…
- You want the brand AI engines rank higher (7.1 vs 5.6)
- You need ISO 27001 or ISO 27017 or ISO 27018 or ISO 27701 or ISO 9001 or SOC 1 or SOC 2 or SOC 3 coverage
- You prefer a larger, established vendor (5,000+ employees)
- Deep integration with the Microsoft ecosystem
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Gong | Microsoft Dynamics 365 |
|---|---|---|
| Visibility score | 5.6% | 7.1% |
| Change vs last week | down−0.6% | up+4.6% |
| Rank in Sales Engagement | #19 | #13 |
| Share of voice | 2% | 2.2% |
| Mentions this run | 13 | 14 |
| Positive in AI answers | 39% | 29% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Gong −0.6000000000000005pp · Microsoft Dynamics 365 +4.6pp over 1 weekly runs.
Engine by engine
Microsoft Dynamics 365 leads on 2 of 3 engines
Head to head in AI answers
5 engine answers name both brands
| Prompt | Engine | Gong | Microsoft Dynamics 365 |
|---|---|---|---|
| What should a sales engagement platform integrate with? | ChatGPT | #12 | #3 |
| What are the best Sales Engagement tools in 2026? | ChatGPT | #8 | #13 |
| Best sales engagement platform for enterprise | ChatGPT | #4 | #7 |
| Best sales engagement platform with AI features | ChatGPT | #6 | #9 |
| Which Sales Engagement vendors do analysts recommend? | ChatGPT | #6 | #10 |
Features, pricing & fit
| Dimension | Gong | Microsoft Dynamics 365 |
|---|---|---|
| Integrations | 300+ | — |
| Compliance | SOC 2 Type 2, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO/IEC 42001, PCI DSS, CSA STAR Registry, EU-U.S. Data Privacy Framework | ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 9001, SOC 1, SOC 2, SOC 3 |
| Support | — | Technical support, Community, Documentation, Partner network |
| Founded | 2015 | — |
| Headquarters | San Francisco, California | Redmond, Washington, USA |
| Employees | 1,001–5,000 | 5,000+ |
| Funding | Series E · $584M raised | — |
| Best for | Sales, revenue and enablement teams at enterprises, including high-performing revenue teams in every industry | Organizations already using Microsoft 365 that want CRM and ERP apps in one suite. |
Pros and cons
Themes from the AI answers that mention each brand
Gong
- Strong conversation intelligence for call capture and analysis
- Useful coaching insights from sales calls
- Deal inspection and revenue insights
- Seen as an industry heavyweight and critical enablement infrastructure
- Less suited than dedicated tools for sequencing alone
Microsoft Dynamics 365
- Deep integration with the Microsoft ecosystem
- Enterprise-scale CRM and ERP suite
- Copilot AI integration for structured sales workflows
- Strong analytical dimensions functionality in Business Central
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Gong vs Microsoft Dynamics 365”, https://slateindex.ai/compare/gong-vs-microsoft-dynamics-365, data of Nov 3, 2026. Licence: CC BY 4.0.