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GorgiasThe conversational AI platform for ecommerce
vs
HappyFoxAI-powered help desk for customer and employee support.
Comparison · Help Desk · weekly run Nov 3

Gorgias vs HappyFox

Which one do AI engines recommend, and how do they differ on price, fit and features?

Track both brands

The short answer

Gorgias is the stronger AI pick in Help Desk: it has a visibility score of 4.7 versus 4.1 for HappyFox, and ranks ahead in 50% of the answers that name both.

Choose Gorgias if…

  • You want the brand AI engines rank higher (4.7 vs 4.1)
  • AI answers describe it more positively (28% vs 11% positive)
  • You need HIPAA coverage
  • You prefer a larger, established vendor (201–500 employees)

Choose HappyFox if…

  • Strongly recommended as a help desk option
  • Annual subscription discount of about 10%

AI visibility side by side

Latest weekly run · Nov 3

Metric Gorgias HappyFox
Visibility score4.7%4.1%
Change vs last weekno change0%up+0.5%
Rank in Help Desk#12#15
Share of voice2.1%1.5%
Mentions this run118
Positive in AI answers28%11%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 2Nov 3Gorgias 5%

Gorgias 0pp · HappyFox +0.49999999999999956pp over 1 weekly runs.

Engine by engine

Gorgias leads on 2 of 3 engines

ChatGPT
3.1%
6.8%
AI Mode
5.7%
1.1%
Perplexity
5.2%
4.3%
GorgiasHappyFox

Head to head in AI answers

2 engine answers name both brands

1Gorgias ranked higher
1HappyFox ranked higher
PromptEngineGorgiasHappyFox
Official website of the top help desk platform vendors ChatGPT#6#11
Official website of the top help desk platform vendors Perplexity#13#12

Features, pricing & fit

DimensionGorgiasHappyFox
Pricing model—Per seat
Entry price—$1 per seat / mo
Free plan—No · 14-day trial
Deployment—Cloud (SaaS)
Integrations300+—
ComplianceSOC 2 Type II, HIPAASOC 2 Type II
Support—Guided setup and training by HappyFox specialists, Free managed migration with annual Help Desk plans, Dedicated support for enterprise
Founded20152012
HeadquartersSan Francisco, CA, United StatesSouthlake, Texas, United States
Employees201–50051–200
FundingSeries C · $100M raisedBootstrapped
Best forShopify ecommerce brands, from growing independent shops to large brands, that want support and AI automation in one platformCustomer, IT, HR and operations support teams that want a configurable help desk with fast implementation.

Plans side by side

Gorgias

Pricing not available.

HappyFox

Help Desk$24agent / month, billed annually (starting at)
Contact Center Suite$99agent / month (starting at)
HappyFox CRM$20user / month (starting at)
Service Desk$49agent / month (starting at)
HappyFox AI$14agent / month (starting at)
Autopilot$0.02successful action (as low as)
Assist AI$1user / month (starting at)
Chatbot$0.33resolution
Workflows$199month (starting at)
HappyFox AEO$25month (starting at)
EnterpriseCustomcontact sales
HappyFox pricing

Pros and cons

Themes from the AI answers that mention each brand

Gorgias

  • Best for Shopify and ecommerce support
  • Handles orders, refunds, and subscriptions for agents
  • Strong on ecommerce support questions like shipping and returns
  • Named among strongest all-around help desk options
  • Ticket-volume pricing without per-seat charges

    HappyFox

    • Strongly recommended as a help desk option
    • Annual subscription discount of about 10%

      Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

      Cite as: SlateIndex, “Gorgias vs HappyFox”, https://slateindex.ai/compare/gorgias-vs-happyfox, data of Nov 3, 2026. Licence: CC BY 4.0.