Heap vs Piwik PRO

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Piwik PRO is the stronger AI pick in Web Analytics: it has a visibility score of 4.3 versus 3.3 for Heap, and ranks ahead in 20% of the answers that name both.

Choose Heap if…

You want a free plan to start
You need GDPR compliant or CCPA compliant or ISO 27701 or ISO 27017 or ISO 27018 coverage
Automatic event capture (autocapture)
Retroactive analysis without a predefined tracking plan

Choose Piwik PRO if…

You want the brand AI engines rank higher (4.3 vs 3.3)
AI answers describe it more positively (50% vs 15% positive)
You need HIPAA (BAA) coverage
Privacy-first alternative with enterprise-level data control

AI visibility side by side

Latest weekly run · Nov 2

Metric	Heap	Piwik PRO
Visibility score	3.3%	4.3%
Change vs last week	New	New
Rank in Web Analytics	#20	#18
Share of voice	1.8%	1.9%
Mentions this run	9	10
Positive in AI answers	15%	50%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Heap 0pp · Piwik PRO 0pp over 0 weekly runs.

Engine by engine

Piwik PRO leads on 3 of 3 engines

ChatGPT

1.9%

3.3%

AI Mode

3.3%

Perplexity

6.3%

HeapPiwik PRO

Head to head in AI answers

5 engine answers name both brands

4Heap ranked higher

1Piwik PRO ranked higher

Prompt	Engine	Heap	Piwik PRO
How do I choose a web analytics tool for a mid-market team?	AI Mode	#5	#6
What are the best Web Analytics tools in 2026?	Perplexity	#12	#14
Top web analytics tool options for B2B SaaS companies	Perplexity	#8	#10
Official website of the top web analytics tool vendors	ChatGPT	#8	#4
Official website of the top web analytics tool vendors	Perplexity	#10	#11

Features, pricing & fit

Dimension	Heap	Piwik PRO
Pricing model	Usage-based	Usage-based
Entry price	Contact sales	$25,000 / mo
Free plan	Yes	No
Deployment	Cloud-based; deployment starts by installing a free tracking snippet on the site	Cloud-hosted in Azure US regions for HIPAA deployments, with private or public cloud options available.
Integrations	100+	—
Compliance	SOC 2 Type II, GDPR compliant, CCPA compliant, ISO 27001, ISO 27701, ISO 27017, ISO 27018	ISO 27001, SOC 2 Type II, HIPAA (BAA)
Support	Email support, Standard support, Dedicated customer success manager (Premier), Heap Community	Dedicated technical support, Implementation, Onboarding and training
Founded	—	2013
Headquarters	—	Wroclaw, Poland
Employees	—	51–200
Funding	Series D · $205M raised	Series A · $2M raised
Best for	Product and growth teams that want complete user behavior data without engineering-led event tagging	Healthcare providers, universities and business associates that need HIPAA-supportive web analytics.