HeapBetter Insights. Faster.
vs
Quantum MetricExperience context for AI
Comparison · Product Analytics · weekly run Nov 3
Heap vs Quantum Metric
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Heap is the stronger AI pick in Product Analytics: it has a visibility score of 36.1 versus 1.5 for Quantum Metric, and ranks ahead in 100% of the answers that name both.
Choose Heap if…
- You want the brand AI engines rank higher (36.1 vs 1.5)
- You want a free plan to start
- You need GDPR compliant or CCPA compliant or ISO 27001 or ISO 27701 or ISO 27017 or ISO 27018 coverage
- Automatic event capture (autocapture)
Choose Quantum Metric if…
- AI answers describe it more positively (33% vs 15% positive)
- You need ISO/IEC 27001 or HITRUST coverage
- Blends quantitative product analytics with qualitative context like session replays and error monitoring
- Strong recognition from analysts and research
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Heap | Quantum Metric |
|---|---|---|
| Visibility score | 36.1% | 1.5% |
| Change vs last week | up+9.1% | New |
| Rank in Product Analytics | #4 | #21 |
| Share of voice | 11.1% | 0.9% |
| Mentions this run | 52 | 4 |
| Positive in AI answers | 15% | 33% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Heap +9.100000000000001pp · Quantum Metric +1.5pp over 1 weekly runs.
Engine by engine
Heap leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
HeapQuantum Metric
Head to head in AI answers
4 engine answers name both brands
4Heap ranked higher
0Quantum Metric ranked higher
| Prompt | Engine | Heap | Quantum Metric |
|---|---|---|---|
| Best product analytics tool for enterprise | AI Mode | #3 | #6 |
| Which Product Analytics vendors do analysts recommend? | ChatGPT | #6 | #7 |
| Which Product Analytics vendors do analysts recommend? | AI Mode | #4 | #7 |
| Official website of the top product analytics tool vendors | ChatGPT | #5 | #8 |
Features, pricing & fit
| Dimension | Heap | Quantum Metric |
|---|---|---|
| Pricing model | Usage-based | Usage-based |
| Entry price | Contact sales | Contact sales |
| Free plan | Yes | No |
| Deployment | Cloud-based; deployment starts by installing a free tracking snippet on the site | Cloud-based service |
| Integrations | 100+ | — |
| Compliance | SOC 2 Type II, GDPR compliant, CCPA compliant, ISO 27001, ISO 27701, ISO 27017, ISO 27018 | SOC 2 Type II, ISO/IEC 27001, HITRUST |
| Support | Email support, Standard support, Dedicated customer success manager (Premier), Heap Community | Dedicated account management and customer success team, Onboarding under industry-specific playbooks, Expert-led and self-guided training, Ongoing consultation with customer success experts |
| Founded | — | 2015 |
| Headquarters | — | Colorado Springs, Colorado, US |
| Employees | — | 201–500 |
| Funding | Series D · $205M raised | Series B |
| Best for | Product and growth teams that want complete user behavior data without engineering-led event tagging | Enterprise CX, product, UX, marketing and development teams in retail, financial services, travel and hospitality, telco, gaming and healthcare. |
Plans side by side
Heap
Free$0month, up to 10k monthly sessions
GrowthCustomestimate after installing snippet
ProCustomcustom session pricing
PremierCustomcustom session pricing
Quantum Metric
EnterpriseCustomcustom quote (based on session volume and digital properties)
Pros and cons
Themes from the AI answers that mention each brand
Heap
- Automatic event capture (autocapture)
- Retroactive analysis without a predefined tracking plan
- Reduced manual instrumentation and faster implementation
- Links product analytics with UX and digital-experience analytics
- Free tier available
- Paid pricing largely quote-based, not published
- Free plan limited to about 10,000 monthly sessions
Quantum Metric
- Blends quantitative product analytics with qualitative context like session replays and error monitoring
- Strong recognition from analysts and research
- Best for enterprise digital experience and session replay
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Heap vs Quantum Metric”, https://slateindex.ai/compare/heap-vs-quantum-metric, data of Nov 3, 2026. Licence: CC BY 4.0.