HelpjuiceKnowledge Base Software That Actually Gets Used
vs
MakeAI automation you can visually build and orchestrate in real time.
Comparison · Knowledge Management · weekly run Nov 3
Helpjuice vs Make
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Make is the stronger AI pick in Knowledge Management: it has a visibility score of 14.4 versus 2.4 for Helpjuice.
Choose Helpjuice if…
- You need a self-hosted or on-premises option
- You need GDPR Ready coverage
- Ultra-fast, Google-like search customization
- Deep analytics
Choose Make if…
- You want the brand AI engines rank higher (14.4 vs 2.4)
- You need more native integrations (3500+ vs 100+)
- AI answers describe it more positively (41% vs 40% positive)
- You need GDPR or SOC 2 Type II or SOC 3 or ISO 27001 coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Helpjuice | Make |
|---|---|---|
| Visibility score | 2.4% | 14.4% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #29 | #7 |
| Share of voice | 0.9% | 3.1% |
| Mentions this run | 5 | 17 |
| Positive in AI answers | 40% | 41% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Helpjuice 0pp · Make 0pp over 0 weekly runs.
Engine by engine
Make leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
HelpjuiceMake
Head to head in AI answers
0 engine answers name both brands
0Helpjuice ranked higher
0Make ranked higher
Features, pricing & fit
| Dimension | Helpjuice | Make |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | $249 / mo | — |
| Free plan | No · 14-day trial | — |
| Deployment | Cloud-hosted, with on-premises installations also supported | Cloud, hosted on Amazon AWS |
| Integrations | 100+ | 3500+ |
| Compliance | GDPR Ready | GDPR, SOC 2 Type II, SOC 3, ISO 27001 |
| Support | 24x5 support availability, Priority support access, Onboarding assistance | Help center, Community forum, 24/7 support on Enterprise plans, Dedicated support team on Enterprise plans |
| Founded | 2011 | 2012 |
| Headquarters | Miami, FL, United States | Prague, Czech Republic |
| Employees | 51–200 | 201–500 |
| Funding | Seed (Capital Factory, Forum Ventures) | — |
| Best for | Companies whose customer support teams and employees need self-service answers from a single searchable knowledge base. | Teams and organizations deploying AI and automation across the business, from a single department to company-wide. |
Plans side by side
Helpjuice
Customized Knowledge Base$249per month
Customized AI-Powered AI-Knowledge Base$449per month
Customized AI-Powered & Unlimited Users Unlimited AI-Knowledge Base$799per month
Make
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Helpjuice
- Ultra-fast, Google-like search customization
- Deep analytics
- Dedicated knowledge base software that scales internal and external content
Make
- Free tier with 1,000 credits per month
- Transparent pricing with paid plans from $12/month
- Visual, no-code automation between existing apps
- Integrations with more than 3,000 apps
- Built-in AI agents for business workflows
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Helpjuice vs Make”, https://slateindex.ai/compare/helpjuice-vs-make, data of Nov 3, 2026. Licence: CC BY 4.0.