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HelplyThe complete AI-native support platform, rebuilt around agents that investigate, resolve, and take action.
vs
Microsoft Dynamics 365Agentic CRM and ERP business applications from Microsoft
Comparison · Sales Engagement · weekly run Nov 3

Helply vs Microsoft Dynamics 365

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Microsoft Dynamics 365 is the stronger AI pick in Sales Engagement: it has a visibility score of 7.1 versus 1.5 for Helply, and ranks ahead in 100% of the answers that name both.

Choose Helply if…

  • You need SOC 2 Type II or GDPR coverage
  • Budget-friendly alternative
  • Native Salesforce integration
  • Strong Forrester Leader evaluation

Choose Microsoft Dynamics 365 if…

  • You want the brand AI engines rank higher (7.1 vs 1.5)
  • AI answers describe it more positively (29% vs 0% positive)
  • You need ISO 27001 or ISO 27017 or ISO 27018 or ISO 27701 or ISO 9001 or SOC 1 or SOC 2 or SOC 3 coverage
  • You prefer a larger, established vendor (5,000+ employees)

AI visibility side by side

Latest weekly run · Nov 3

Metric Helply Microsoft Dynamics 365
Visibility score1.5%7.1%
Change vs last weekdown−1.9%up+4.6%
Rank in Sales Engagement#34#13
Share of voice0.7%2.2%
Mentions this run514
Positive in AI answers0%29%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 2Nov 3Helply 2%

Helply −2pp · Microsoft Dynamics 365 +4.6pp over 1 weekly runs.

Engine by engine

Microsoft Dynamics 365 leads on 2 of 3 engines

ChatGPT
0.9%
13.2%
AI Mode
0%
5.6%
Perplexity
3.7%
2.6%
HelplyMicrosoft Dynamics 365

Head to head in AI answers

1 engine answers name both brands

0Helply ranked higher
1Microsoft Dynamics 365 ranked higher
PromptEngineHelplyMicrosoft Dynamics 365
Which Sales Engagement vendors do analysts recommend? ChatGPT#11#10

Features, pricing & fit

DimensionHelplyMicrosoft Dynamics 365
Pricing modelUsage-based—
Entry price$49 / mo—
Free planNo · 14-day trial—
DeploymentCloud—
Integrations60+—
ComplianceSOC 2 Type II, GDPRISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 9001, SOC 1, SOC 2, SOC 3
Support—Technical support, Community, Documentation, Partner network
Founded2025—
HeadquartersNewport, Rhode Island, United StatesRedmond, Washington, USA
Employees11–505,000+
Best forSaaS, ecommerce, marketplace and consumer app teams whose support volume is growing faster than their team.Organizations already using Microsoft 365 that want CRM and ERP apps in one suite.

Plans side by side

Helply

Credits$49month (500 credits block; larger blocks priced higher)
EnterpriseCustom
Helply pricing

Microsoft Dynamics 365

Pricing not available.

Pros and cons

Themes from the AI answers that mention each brand

Helply

  • Budget-friendly alternative
  • Native Salesforce integration
  • Strong Forrester Leader evaluation
  • Strong adoption among enterprise account executives
  • Recommended for Salesforce-centric teams
  • No published pricing; custom quote required

Microsoft Dynamics 365

  • Deep integration with the Microsoft ecosystem
  • Enterprise-scale CRM and ERP suite
  • Copilot AI integration for structured sales workflows
  • Strong analytical dimensions functionality in Business Central

    Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

    Cite as: SlateIndex, “Helply vs Microsoft Dynamics 365”, https://slateindex.ai/compare/helply-vs-microsoft-dynamics-365, data of Nov 3, 2026. Licence: CC BY 4.0.