InsightlyThe modern CRM teams love
vs
SegmentCollect, unify, and enrich customer data across any app or device.
Comparison · CRM · weekly run Nov 3
Insightly vs Segment
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Segment is the stronger AI pick in CRM: it has a visibility score of 2.6 versus 1.1 for Insightly.
Choose Insightly if…
- You need more native integrations (2000+ vs 750+)
- You need GDPR or CCPA or HIPAA coverage
- Excellent for project-based services and analytics
- Powerful pipeline management with a lighter implementation footprint
Choose Segment if…
- You want the brand AI engines rank higher (2.6 vs 1.1)
- You need SOC 2 Type I or HIPAA eligibility or PCI DSS Level 1 or Binding Corporate Rules or ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Insightly | Segment |
|---|---|---|
| Visibility score | 1.1% | 2.6% |
| Change vs last week | down−0.9% | New |
| Rank in CRM | #31 | #20 |
| Share of voice | 0.7% | 0.9% |
| Mentions this run | 3 | 4 |
| Positive in AI answers | 43% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Insightly −0.8999999999999999pp · Segment +2.6pp over 1 weekly runs.
Engine by engine
Segment leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
InsightlySegment
Head to head in AI answers
0 engine answers name both brands
0Insightly ranked higher
0Segment ranked higher
Features, pricing & fit
| Dimension | Insightly | Segment |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | $29 per seat / mo | — |
| Free plan | No · 14-day trial | — |
| Deployment | Cloud | — |
| Integrations | 2000+ | 750+ |
| Compliance | SOC 2 Type II, GDPR, CCPA, HIPAA | SOC 2 Type II, SOC 2 Type I, HIPAA eligibility, PCI DSS Level 1, Binding Corporate Rules, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018 |
| Support | — | Help Center, Support plans, Live chat for paid support customers starting October 5, 2026 |
| Founded | 2009 | — |
| Headquarters | San Francisco, California, United States | — |
| Employees | 51–200 | — |
| Funding | Series C · $38M raised | Series D · $284M raised |
| Best for | Mid-market and fast-growing companies wanting an affordable, customizable CRM with marketing and service modules | Teams that want to collect first-party customer data once and send it to a data warehouse or many other tools. |
Plans side by side
Insightly
Plus$29user / month, billed annually
Professional$49user / month, billed annually
Enterprise$99user / month, billed annually
Segment
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Insightly
- Excellent for project-based services and analytics
- Powerful pipeline management with a lighter implementation footprint
- Free plan with CRM and basic project management
- Best for combined sales and project delivery
Segment
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Insightly vs Segment”, https://slateindex.ai/compare/insightly-vs-segment, data of Nov 3, 2026. Licence: CC BY 4.0.