MastraTypeScript AI Framework for Agents and Apps
vs
ServiceNowCloud platform with AI for enterprise IT, employee and customer workflows
Comparison · AI Agents · weekly run Nov 3
Mastra vs ServiceNow
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ServiceNow is the stronger AI pick in AI Agents: it has a visibility score of 9.3 versus 1.2 for Mastra.
Choose Mastra if…
- AI answers describe it more positively (100% vs 36% positive)
- Type-safe, production-grade application code
- Suited to serious production systems
Choose ServiceNow if…
- You want the brand AI engines rank higher (9.3 vs 1.2)
- You need ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 or ISO/IEC 27701 or ISO 9001 or ISO 22301 or ISO/IEC 42001 or SOC 2 Type II or FedRAMP High P-ATO coverage
- You prefer a larger, established vendor (5,000+ employees)
- Dominant enterprise leader in IT service management
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Mastra | ServiceNow |
|---|---|---|
| Visibility score | 1.2% | 9.3% |
| Change vs last week | New | New |
| Rank in AI Agents | #56 | #14 |
| Share of voice | 0.5% | 2.5% |
| Mentions this run | 3 | 16 |
| Positive in AI answers | 100% | 36% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Mastra 0pp · ServiceNow 0pp over 0 weekly runs.
Engine by engine
ServiceNow leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
MastraServiceNow
Head to head in AI answers
0 engine answers name both brands
0Mastra ranked higher
0ServiceNow ranked higher
Features, pricing & fit
| Dimension | Mastra | ServiceNow |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Free; paid from $250 / mo | — |
| Free plan | Yes | — |
| Deployment | Self-hosted on any Node.js-compatible environment, or hosted on Mastra Cloud and Mastra Platform. | Cloud |
| Compliance | — | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO 9001, ISO 22301, ISO/IEC 42001, SOC 2 Type II, FedRAMP High P-ATO |
| Support | Shared Slack support channel (Enterprise), Dedicated support engineer (Enterprise), SLA support 8-5 Monday-Friday, 8am-6pm PST | — |
| Founded | 2024 | 2004 |
| Headquarters | San Francisco | Santa Clara, CA |
| Employees | 11–50 | 5,000+ |
| Funding | Series A · $35M raised | IPO |
| Best for | Developers and teams building AI agents in TypeScript and JavaScript | — |
Plans side by side
ServiceNow
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Mastra
- Type-safe, production-grade application code
- Suited to serious production systems
ServiceNow
- Dominant enterprise leader in IT service management
- Strong workflow automation and low-code app development
- Connects customer service, IT and field operations
- Strong out-of-the-box integrations with major CRMs
- Ranked highly by analysts and G2
- Long implementation times
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Mastra vs ServiceNow”, https://slateindex.ai/compare/mastra-vs-servicenow, data of Nov 3, 2026. Licence: CC BY 4.0.